Mercedes-Benz of Wilmington Service Reviews Dealerships
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Mercedes-Benz of Wilmington Service Reviews

  • 3801 Lancaster Pike
  • Wilmington, DE 19805 (map)
  • (888) 766-6006
  • Chat with Dealer
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Service Reviews

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Service Rating goodmomma By Terun on 05/20/15 05:56:07 AM PDT
Recommend this dealer? Yes

In Wilmington, the personnel always make you feel valued. They are up front with what's wrong with your car. They don't come up with 10 other repairs they should do. They always send me on my way content. That's why I will continue traveling and buying from them.
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Dealer Response

Terun, it's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to travel just to have your vehicle serviced here. At Mercedes Benz of Wilmington, we va... Read more

All Comments (1)
Service Rating MB of Wilmington ROCKS! By youpickit on 05/05/15 12:45:18 PM PDT
Recommend this dealer? Yes

Dan (service agent) provided good and timely communication re: the repairs on my auto. The service dept was actually able to complete the repairs sooner than first estimated. Have had service at MB in Devon, Pa and West Chester, Pa - Wilmington is the best!!!!!
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Dealer Response

Thank you for the positive feedback. We're very happy to hear that your visit here with Dan and the rest of our team was pleasing and time-efficient. We are driven to offer great customer care and we strive to provide the best service experience. Thank you aga... Read more

All Comments (1)
Service Rating recent service review By dkshort on 05/05/15 07:56:27 AM PDT
Recommend this dealer? Yes

My service advisor was very friendly and courteous. He explained what service was going to be performed and about how long it would take. In the waiting area, the floor staff were friendly and readily acknowledged my presence with a "hello" or "good morning." I also appreciate the periodic notices f...
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Dealer Response

Thanks for your awesome review! I'm very happy to hear that our service team is of such great help to you. We take pride in customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, a... Read more

All Comments (1)
Service Rating Excellent Service By MsMcCain on 05/01/15 07:03:50 PM PDT
Recommend this dealer? Yes

Virtually hassle-free. My car was ready far in advance of when I expected. The up-front sales/service personnel were very cordial, courteous and professional.
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Service Rating Happy Customer By HKPugh on 04/15/15 04:56:26 AM PDT
Recommend this dealer? Yes

Great experience with the service department and reception. All questions and concerns were addressed. Repairs were made in a timely fashion.
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