Mercedes-Benz of Wilmington Sales Reviews Dealerships
Print | Edit this listing

Mercedes-Benz of Wilmington Sales Reviews

  • 3801 Lancaster Pike
  • Wilmington, DE 19805 (map)
  • (888) 766-6006
  • Chat with Dealer
ADVERTISEMENT

Sales Reviews

Sort By:
Sales Rating DO NOT USE THIS DEALERSHIP Written by shoredoc on 06/27/15 11:43:55 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Do NOT use this dealership. They will ignore you once they close the deal. You will be driving around without license plates and get a ticket because they ignore all of your requests for license plate hardware. They suck. And they don't care about their customers.
Read the full review

Sales Rating Dealership experience and purchase Written by Nimesh on 06/20/15 06:27:56 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everyone was great from Internet sales (Matt) to sales (EJ) to finance manger. There was never a point I was pressured to buy the car. They were very helpful and upfront.
Read the full review

Dealer Response

Nimesh - thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Mercedes Benz of Wilmington team and we all strive to provide an efficient and pressure-free shopping experience to all of our cus... Read more

All Comments (1)
Sales Rating Wonderful Buying Experience! Written by vegasshj on 06/16/15 07:41:13 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Dave was extremely knowledgeable and helpful. He explained use of the cars features upon delivery and even offered to come to my home to set up my garage door openers in the car. The dealership's offering of a free loaner car when extended service is needed is a big plus. I'm from New Jersey and dri...
Read the full review

Dealer Response

Thank you for the wonderful review and for traveling to our dealership from quite a distance to do your business. We are very happy to hear that Dave could be so knowledgeable and helpful. Thank you again for your kind words and business. Check us out on Faceb... Read more

All Comments (1)
Sales Rating Five-star experience! Written by Tmitchell914 on 05/16/15 06:07:49 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had the best experience at the Wilmington location. Samira effortlessly got me into the car of my dreams; and even went above and beyond to make sure I had food to eat, since I was running around back and forth all day between my appointments. She worked closely with Marcia to make sure my payme...
Read the full review

Sales Rating Great long distance purchase Written by JeffWP on 05/05/15 04:45:18 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Stephan, Bill and Carlos are great. Dealership was clean. Car was in great condition, almost immaculate - I traveled from Richmond VA, sight unseen to Wilmington DE., went by sales description--and my conditions of satisfaction. Price was highly competitive, MB CPO was important to me at that price....
Read the full review

Dealer Response

Jeff, thank you for taking the time and traveling from Richmond to see Stephan, Bill and Carlos and the Mercedes Benz of Wilmington team. We appreciate the kind and sincere comments. We will be there for you for many years to come. Take care! Joe Alcodray ... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411