Koons Lexus of Wilmington Service Reviews - 2 Dealerships
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Koons Lexus of Wilmington Service Reviews

  • 2100 Pennsylvania Ave
  • Wilmington, DE 19806 (map)
  • (888) 810-9853
  • Chat with Dealer
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Service Reviews

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Service Rating WARNING: BAD SERVICE & RUDE STAFF By dcjustice on 02/20/10 12:00:00 AM PST
Recommend this dealer? No

I had my Lexus SC430 serviced at Lexus of Wilmington several times. After the summer of 2009, I noticed that the service (which was average to begin with), had dramatically changed. The service was horrible and the service department staff members were rude. Reluctantly, I had my oil changed ther...
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Comments (1)
Service Rating DO NOT TAKE YOUR CAR HERE. By shoppingdel on 09/25/09 12:00:00 AM PDT
Recommend this dealer? No

When you purchase a luxury car, you expect superior service. However, you will NOT get any type of service here at Lexus of Wilmington. I am extremely shocked by the poor service received. I have taken my car in twice to this service department - but NEVER AGAIN. I have been to two other Lexus...
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