Koons Lexus of Wilmington Sales Reviews Dealerships
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Koons Lexus of Wilmington Sales Reviews

  • 2100 Pennsylvania Ave
  • Wilmington, DE 19806 (map)
  • (888) 810-9853
  • Chat with Dealer
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Sales Reviews

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Sales Rating IS 250 Fsport Written by Nat122b on 02/26/15 08:28:18 AM PST
Recommend this dealer? Yes

I had exceptional service at Koons Lexus of Wilmington. The delivery was fabulous! Matthew did a great job explaning the features and showing me how pair my phone.
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Sales Rating I'd be hard-pressed to lease anywhere else Written by mbraden7 on 01/23/15 10:07:57 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have had TWO wonderful leasing experiences here at Lexus of Wilmington. Both times, John Skehan went out of his way to ensure I had the BEST customer experience. This most recent time - earlier this week - John knew I couldn't get in the for a test drive, so he brought the car to me. Who does that...
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Sales Rating Good price, poorly trained team Written by baronz on 12/30/14 08:37:23 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Salesperson was not knowlegeable, primary answers were "no" or "I do not know". Never followed up on any question asked. New car was not prepared for sale, basicly was not checked. Extroorbitant/handling documents fees,which you see in the final paper, ask upfront.
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Sales Rating Mixed Experience Written by LightsOut15 on 12/16/14 11:11:57 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I recently purchased a Lexus GS 350 from Koons Lexus of Wilmington. From the time I arrived at the dealership things seemed very disorganized. I made an appointment and the car I wanted wasn't ready for me to take delivery due to a maintenance issue. Salesman Ken and Pre-Owned Manager Chuck were ver...
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Sales Rating Best buying experiece ever Written by manisfamily on 08/27/14 01:45:32 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I want to thank the GM Alex H for taking such good care of my family. We've had all 3 German Luxury Brands over the years and thought we were already receiving great customer service. Coming here has definitely changed all that. This may be our first Lexus, but it won't be our last. It's not often t...
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