Koons Lexus of Wilmington Sales Reviews Dealerships
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Koons Lexus of Wilmington Sales Reviews

  • 2100 Pennsylvania Ave
  • Wilmington, DE 19806 (map)
  • (888) 810-9853
  • Chat with Dealer
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Sales Reviews

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Sales Rating Well Worth the Drive to DE Written by ZFIL on 04/06/15 07:47:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I m live in western pa and was looking for a pre-owned es300h as far as 250 miles. I emailed a number of dealers over 3 months and received a few partial and conflicting emails which made a remote purchase very frustrating. Then I contacted Koons's Lexis and got a timely response from Pernell. W...
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Comments (1)
Sales Rating Great Support and Service Written by Amelia525 on 03/24/15 02:07:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I made and initial call to Koons Lexus of Wilmington and was directed to Bob Barrett. We discussed my needs and he indicated he would return the call after he could do some preliminary research regarding my needs. He return the call later that day we agreed on a purchase price and he was there to f...
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Sales Rating IS 250 Fsport Written by Nat122b on 02/26/15 08:28:18 AM PST
Recommend this dealer? Yes

I had exceptional service at Koons Lexus of Wilmington. The delivery was fabulous! Matthew did a great job explaning the features and showing me how pair my phone.
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Sales Rating I'd be hard-pressed to lease anywhere else Written by mbraden7 on 01/23/15 10:07:57 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have had TWO wonderful leasing experiences here at Lexus of Wilmington. Both times, John Skehan went out of his way to ensure I had the BEST customer experience. This most recent time - earlier this week - John knew I couldn't get in the for a test drive, so he brought the car to me. Who does that...
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Sales Rating Good price, poorly trained team Written by baronz on 12/30/14 08:37:23 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Salesperson was not knowlegeable, primary answers were "no" or "I do not know". Never followed up on any question asked. New car was not prepared for sale, basicly was not checked. Extroorbitant/handling documents fees,which you see in the final paper, ask upfront.
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