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Koons Lexus of Wilmington Sales Reviews

  • 2100 Pennsylvania Ave
  • Wilmington, DE 19806 (map)
  • (888) 810-9853
  • Chat with Dealer
Sales Rating:

Loving our Envoy!!Thank you Randy O.!!

Written by LoveOurEnvoy on 04/25/13 08:32:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I found Delaware’s best kept secret! My husband and I were out of state buyers who are very happy with the purchase of an 08 Envoy Denali! Buying a car from out of state, based on pictures, a Carfax, and the word of a car salesman could have turned into a very stressful experience but Randy O. at Koons Automotive of Wilmington was a delight to work with! He was true to his word in every way and did everything possible to make this the best car buying experience we’ve ever had! We flew into Philadelphia from Chicago and he met us at the airport, even though it meant staying late (on a Friday night no less). The car was EXACTLY as promised! He had all the paperwork completely ready so once we test drove and inspected the car it only took about 15 minutes before we were on our way. I can’t thank him and the people at Koons for making this such a positive experience. We drove the car home and had a lovely weekend seeing the sights along the way. They offer fantastic customer service and very competitive price so I will definitely buy from Randy again! We have already recommended them to several friends and family!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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