Dodge Durango serice at brandywine dodge (review rating one star)Written by jksjam12 on 01/31/08 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No
At 8am on 1/31/06 I took my 2006 Durango in for an instrument cluster recall. I also requested to have the front and rear differential fluids replaced as indicated in the service manual. At 9am my car was ready---then the bill*^(^^)(* NKJNPIUY086e2-445543608945!!!!! My receipt shows 1 1/2 hours for the repair to the cluster. The mechanic actually spent 3/4 hour. No charge here warranty repair. Job #2 shows $45.00 (1/2 hour labor) to replace the rear differential fluid and a parts charge of $64.12. Job #3 shows the same for parts and labor (except he claims to have removed the cover.) In fact he did not change the cover nor did he charge me for the gasket because he didn't take off the cover. He vacuumed the fluids out of my differentials and actually spent 15 minutes--but he billed me for one hour of labor. Additionally he charged me $218.24 for the fluids#^%$@!@!#$!!! I complained to the Service Manager and all he had to say was "Maybe I should have given you a quote". This is just plain stealing!!!!