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Porter Chevrolet

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Customer Reviews of Porter Chevrolet

4.3
Overall Rating
4.25 out of 5 stars(72)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

2023 Chevrolet TrailBoss

by Trailboss on 04/27/2023

Easy Transaction

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

72 Reviews
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2 out of 5 starsservice Rating

Camaro oil change

by Servino on 02/27/2024

It took over two hours for them to finish then it cost 107.00 for an oil change what a rip off

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

2023 Chevrolet TrailBoss

by Trailboss on 04/27/2023

Easy Transaction

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Porter Supporter

by katroe64 on 03/16/2023

I have been going to Porter's for years and have gotten 6 cars from them some new some used. I have never had any issues with them always helpful and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Porter Chevy Newark DE service review

by ralphrides on 12/19/2022

had oil and air filter changed due for 7k service. taken care of as usual, glitch with on line reservation not getting to service department so call as well to confirm. went well noting to complain about. WiFi in the bldg was down though.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Porter Dealership and Porter Chevrolet

by Shane T on 06/10/2021

I've never had any problems with the staff or the processes at Porter and very much enjoy and appreciate dealing with Troy Mayer at Chevy. Although I've purchased several vehicles from Porter, it's not just the sales part of their service I prefer, it's the service department. Very friendly and professional, they almost always beat their estimated service time and have never argued with any of the small complaints I may have had about a vehicle - they just took care of it no questions asked. While dealers are out to make the best possible deals for themselves and people should make sure they're informed before buying a car from anywhere, I appreciate the fact that coming to an agreement is easy and comfortable - not awkward like some other places that are obviously just out for themselves with weak customer service. You really do get what you pay for and Porter earns my patronage. I absolutely recommend this dealer if you want reliable and professional service. Shane Tuffy - Middletown, DE

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Gloria P on 01/19/2021

I purchased my vehicle through Porter Chevrolet and get my regular service maintenance there. Justin is a great service advisor. He makes you feel like a valued customer and ensures your vehicle needs are met. Kudos Justin! Thanks for all you do for the customers!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great custom order experience new 2019 Corvette Stingray with Porter Chev

by ralphrides on 10/25/2018

I was referred to this dealership by Chevy after trying for 2 years to order a new Corvette. Troy Mayer was my sales consultant and he quickly had my trade-in appraised at top dollar and gave me a great price on the new custom order and placed the order based on the Chevy build sheet for a new 2019 Corvette Stingray I created on the Chevy web site. The deal sheet was agreed on and a deposit placed and lucky for me Chevy started a nice lighter blue color option and Tory made sure it was on the order sheet. As the build process progressed he updated me on when production was to start. Since I have a very sick spouse he was very understanding about trying to meet and the need to do everything as fast as possible. Everything went as he explained, the final money due was a bit less than I expected and went smoothly. I have purchased 4 new vehicles and this 5th experience with Porter and Troy was the best and smoothest. He helped save me a lot of money as well. They are a Costco discount dealer and honor the GM BuyPower Points as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great place to buy a car

by 70chevelleSS on 11/04/2016

I met my salesmen Randy Mcloud at the dealership.I told him I wanted a chevy cruze with sunroof and loaded with no leather.I also said my credit union had me approved for $20000.I wanted a black one and Randy came through. The car I wanted and dropped the 25000$ pricetag down to under 20000$..What more can you ask? They made it happen.Randy never played games or had to disappear to go talk to the manager game. The only word I could come up with for Randy is COOL! He's down to earth and funny and like I said cooled out. You cannot go wrong with Porter or salesman Randy Mcleoud.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Porter Colorado sale

by MikeO7045 on 02/11/2016

Salesman did a great job. Was given a competitive price right away. Will buy from Porter Chevy again. Very satisfied.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

Good, But...

by LordJim on 02/09/2016

Always good work and efficient service. But it's important to remember that even when it's busy, a smile and some personalization ("Thank you, Mr. Donahue--i.e., name) goes a long way toward building loyalty.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Chevy Service

by Stanley99 on 02/08/2016

Excellent service was performed on my vehicle in a very timely manner. The service consultant were very pleasant and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

equinox

by Wendy6842 on 02/08/2016

I didn't have to wait long.They were friendly and courteous They came out and let you how much time was left.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service coudos

by DAMorley on 02/08/2016

Everyone was very helpful, efficient, and courteous. The work was completed as scheduled. They didn't have the software for the recall on my Malibu, but they ordered it and will install it this week.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Very good service

by Michaelgt28 on 02/08/2016

It was quick and fast and they got everything check out good. They meet a the requirements and help me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Dealer Service

by ebdebd on 01/01/2016

The dealership did a great job and had my car back before they promised time. I highly recommend Porter Chevrolet service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

battery

by Karen5573 on 12/23/2015

As always Porter Chev took care of my issue quickly. This was the first time I used the shuttle. Found the driver to be great to ride with. Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

One of the best dealerships around

by Delcom4635 on 12/16/2015

It was great . Every time I come in I get great services and quick turn around of getting my vehicle back. Better service then I got from the last dealership I use to deal with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Nice experience

by Brianwhite on 12/16/2015

Friendly and pleasant experience, the staff there do a wonderful job creating a friendly and inviting visit. Will be there for my next scheduled service in a few months

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Porter Chevrolet

by Robertjo on 12/12/2015

I was treated to a very great experience. The service personnel were helpful and courteous. Porter will be my "go to," service in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Porter Chev

by Capt_Donald on 11/23/2015

After a shaky start the service group did more than required to provide a satifactory result.The service was very helpful and polite. Thank them for a job well done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Maintenance Satisfaction

by PerryMor on 11/13/2015

Rich Kerr has been the service manager for our automobiles for many years. He does a great job. We trust him to ensure that essential maintenance is done and have confidence that he will not suggest unnecessary work. We have been able to drive our vehicles for many years with reliable performance. We thank Rich for this excellent customer service. Regards, Perry Morse

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

About our dealership