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Newark Scion World Sales Reviews

  • 400 Ogletown Rd
  • Newark, DE 19711 (map)
  • (888) 929-1684
  • Chat with Dealer
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Sales Rating Bait and Switch Written by njshoreguy on 05/20/14 02:05:30 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I did not have a good experience in trying to buy a new car. I saw the car I wanted on their web site. However, when I went to buy it told me they made a "mistake" in the pricing and it was actually thousands of dollars more. I call this "Bait and Switch" and would not recommend them.
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Sales Rating Buy if you have time to spend running behind them Written by vibes1 on 04/26/13 06:20:30 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Today i had an appointment with Toyota World to do the rest of the promised work on my Camry, and it went really well. Edwin ran around and made all necessary calls for getting my car fixed up. We have another appointment again next Wed (7th visit to the dealership in 3 weeks :( ) to do final touch ...
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Dealer Response

I would like to apologize on behalf of Newark ToyotaWorld for your experience. One of our top priorities is delivering nothing but top-notch customer service, unfortunately it looks like we have fallen short of that goal. We recognize that customer feedback is... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Excellent Response, Not Pushy - Great Service Written by dskirk on 11/25/11 02:20:26 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a new Prius from Karin deBussy, who helped a lot via email and phone prior to visiting the dealer. She then found a vehicle matching my exact requirements and had it at the dealer within 24 hours. Karin was keen to get the deal done and worked to get me a more reasonable price for my trade...
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Sales Rating Best Dealership Written by laurmarieh on 08/31/11 03:53:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From the time I first inquired about leasing options online, I was contacted by Karin within 24 hours. She followed up with me through email and phone repeatedly, but did not badger me like other dealers. When I came in to meet with her, I was greeted as soon as I entered the dealership. Karin was s...
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