Matt Slap Subaru Service Reviews Dealerships
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Matt Slap Subaru Service Reviews

  • 255 E Cleveland Ave
  • Newark, DE 19711 (map)
  • (888) 491-8655
  • Chat with Dealer

Service Reviews

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Service Rating Superior Service By troy38 on 11/13/14 07:20:25 AM PST
Recommend this dealer? Yes

Have been taking my cars, both Subaru and Ford, to Matt Slapp for the past 6 years or so. Jason Curley usually takes care of me and always does a great job. Friendly, courteous, thorough, and always thinking ahead of what I might need such as a loaner car. I highly recomment the Matt Slap service...
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Dealer Response

Troy, thank you for sharing your feedback with us! Our Service Department works to "go the extra mile" for our customers, and we are glad to hear that you always receive great service with us on both of your vehicles! We hope that you are enjoying your new Sub... Read more

All Comments (1)
Service Rating 3 Subarus, all serviced by Matt Slap By joeplue on 04/23/14 09:04:27 AM PDT
Recommend this dealer? Yes

In the past 3 or so years that I have been taking my Subarus to Matt Slap's service department, I have had nothing but good experiences with their Service Advisors. On the rare occasion that something went amiss with the services performed, two minor things I think, the service advisors were quick...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Not Happy By idriveacar1 on 07/20/12 11:51:02 AM PDT
Recommend this dealer? No

There's not much I can say that is nice about this place. I did buy my Subaru from them, and I love my car, but I am not happy with my experiences with Matt Slap. Like stated before, they try their hardest to get you to pay the highest possible price. You must do your research and understand what th...
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Service Rating Okay service By devoiced on 11/01/09 12:00:00 AM PDT
Recommend this dealer? Yes

Sadly with the fall of Penn Subaru, Matt Slapp's service dept is the best i've found so far. The service techs are pretty good until you get to some more complicated stuff. They have already replaced the head (the engine has made odd noises ever since), and my recent problem was water leaking from...
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