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Martin Mazda Sales Reviews

  • 298 E Cleveland Ave
  • Newark, DE 19711 (map)
  • (888) 311-9336
  • Chat with Dealer
Sales Rating:

I thought these guys were pretty good

Written by newcx_5 on 04/02/12 05:57:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Buying a car generally is an overall bad experience. The last thing I wanted to do was step foot into a dealership without thinking about what I would want for my trade in and what I would offer. Did my homework as best I could (I am not in the business of selling cars) and came up with what I thought was a reasonable offer. Worked with a sales guy there via email and resisted coming in for the test drive. Went to other dealerships to test drive, see cars and ask questions. Worked out a deal pretty painlessly including TTL and how much down through email. They didnt have the exact car I wanted but did a trade and got it in as promised in the time promised. Overall, pretty good experience. Sales guy (BM initials) was really good. Nice guy, friendly, no pressure. Only downside was the transaction time which seemed to needlessly drag on (I had an appointment) but not nearly as bad as other experiences I have had. A couple of typical dealer games played during the process but not high pressure and not too bad. I would buy there again and recommend BM as a sales guy.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? Yes

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