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Price Toyota Scion Sales Reviews

  • 168 N Dupont Hwy
  • New Castle, DE 19720 (map)
  • (888) 327-5685
  • Chat with Dealer
Sales Rating:

Extraordinary service !!!

Written by ajlogan on 02/08/13 06:23:11 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have never written a service review in my life but I cannot imagine getting better experience from any other dealer/manufacturer. From my last minute call at 7:30 am requesting service to their awesome shuttle service to and from my office. These people treated me better than any dealership I have ever been to and I would recommend them to anyone who appreciates good customer service. The service representative was a pleasure to deal with, he took the time to listen to my concerns and understood the issues and was able to articulate how they were going to remedy my concerns. He went over my service history and made some recommendations and confirmed with me the dealerships prior recommendations to ensure I had those items addressed. It was apparent to me that Price Toyota values their customer. The service rep. and shuttle driver were a pleasure to work regarding my constant changing of the shuttle pick-up times. Most dealers would have told me no, when I wanted cancel a shuttle pick-up, not here they were understanding and accommodating.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Thank you for this review! I am thrilled you had an excellent experience with our service department. It's great to hear that they were able to get you in last minute and that you were able to take full advantage of our shuttle service. We hope to see you again so for any other service needs you have in the future. Regards, Mike Price- General Manager

  • By pricetoyota
  • on 02/11/2013
  • 10:21:16 AM PST
  • (dealer response)
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