Hoffman Honda Service Reviews

40 Albany Tpke
West Simsbury, CT 06092 (map)
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Sales Rating:
2.4 (5 reviews) 5
Recommend: Yes (2) No (3)
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Services Rating:
3.7 (3 reviews) 3
Recommend: Yes (2) No (1)
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Service Rating Professional and reliable service By alex146 on 2/16/12 4:20:54 AM PST

Recommend this dealer? Yes

Hoffman Honda service is professional, made for the professional. They greeted me on time and promptly took my car for service. My repair/service rep, Rocky, explained all the work done in detail-- Total transparency. While I worked in a cubby with a phone and PC, they worked on my car and finished ...
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Service Rating Hoffman Honda Service Is Superb! By bnose3 on 1/12/12 9:33:52 AM PST

Recommend this dealer? Yes

The young man who greeted me as I drove in was exceptionally polite, pleasant, and courteous! Janetta Marrero, my service advisor, was extremely efficient and a pleasure to work with, and Eric Dalka, my service technician, ALWAYS does a superb job! These people care!
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Service Rating Terrible Service By wjroberts on 3/19/11 7:58:27 AM PDT

Recommend this dealer? No

I made an appointment for 9:30am. After waiting in a line of 8 people, I finally met with someone at 10:15 - 45 minutes of standing in line. The woman was very rude and abrasive. When I asked about the shuttle I had confirmed with Hoffman Honda a few days earlier, she rudely told me that there are s...
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