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Buick GMC of Watertown Service Reviews

  • 715 Straits Tpke
  • Watertown, CT 06795 (map)
  • (877) 629-5056
  • Chat with Dealer
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Service Rating Great work and staff at GMC By sebastiand on 07/27/13 01:20:22 PM PDT
Recommend this dealer? Yes

In my humble opinion this is a first rate establishment. I am a first time customer of this service department, my car had broken down and was taken to this location. From the very first moment I was treated friendly and professionally; and all my questions were answered. I interacted with Will and ...
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Dealer Response

Thanks for the review, Sebastian! It's great to hear about your experience with our service team, and I'm glad J.R., Jeff and Will were all able to get you taken care of. Be sure to follow us on Google+ to catch exclusive service offers for your next visit. We... Read more

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Service Rating Another great experience By bigbluefan1 on 06/25/13 03:48:23 PM PDT
Recommend this dealer? Yes

Once again a great experience. Everyone was professional and polite, and I have to thank Jeff, he is awesome. As always he and the mechanics got me in and out quickly, with everything working like new. See you soon.
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Dealer Response

Thank you for the review! I'm glad to hear about your experience with our service team, and it's great that Jeff was able to get you back on the road in short order. We look forward to your next visit! Sincerely, Steve Zehring szehring@ingersollauto.com

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Service Rating Personal, Professional, Quality Service By terry_r on 06/01/13 03:14:02 PM PDT
Recommend this dealer? Yes

The employees of Buick GMC of Watertown are professional, friendly, and attentive to customer needs. They were able to get my Buick in on short notice and I had it back the same day. I have had good experiences from both sales and service sides of the organization and would recommend Buick GMC of Wa...
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Dealer Response

Thank you for your review, Terry. It's great to hear that we've been able to meet your expectations on both the sales and service side of things, and I'm thankful for your continued patronage. We look forward to your next visit! Sincerely, Steve Zehring szehri... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating No-service department would be more accurate By adanilion on 06/06/11 03:52:03 PM PDT
Recommend this dealer? No

Purchased a used car which malfunctioned before it was even home. Ingersoll could not fix it because they said their service department's computer couldn't communicate with the car's system. Really? How did they check it out before re-selling it, then??? 10-days after the warranty was up, the car t...
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