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Buick GMC of Watertown Service Reviews

  • 715 Straits Tpke
  • Watertown, CT 06795 (map)
  • (877) 629-5056
  • Chat with Dealer
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Service Rating My Lacrosse puchase By Donald1966 on 09/22/14 06:35:58 AM PDT
Recommend this dealer? Yes

Everything went smoothly. It was a pleasure dealing with Gerry at Buick GMC of Watertown. Good thing the all have day jobs because the singing was just alright. :)
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Dealer Response

Thank you for this excellent review, Donald. It is fantastic that you enjoyed your LaCrosse purchase so much. We are glad to hear that you had such an excellent time working with Gerry. Please let us know if you have any further automotive needs. Take care and... Read more

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Service Rating Prompt professional oil change By EricRM20 on 08/15/14 11:25:38 AM PDT
Recommend this dealer? Yes

Had an oil change scheduled for 1:30 pm--was back on the road by 2:15 pm. Was very please with their promptness and professionalism.
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Dealer Response

I am glad you were pleased during your visit at Buick GMC of Watertown, Eric! Our team's top priority is to make our guests happy, so it is excellent that you felt your service was prompt and professional. If you need further help, be assured that we will give... Read more

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Service Rating Consistently Great Service By Rostaman on 06/23/14 05:56:00 PM PDT
Recommend this dealer? Yes

Courteous service handled efficiently and quickly. Service writers explain everything to the customer and review it with you before you sign off.
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Dealer Response

Thank you for writing such a great review. We truly appreciate the feedback and are pleased to hear that your service experience at Buick GMC of Watertown has been very efficient. Thank you for doing your business with us. Our team is always happy to help, so ... Read more

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Service Rating Great work and staff at GMC By sebastiand on 07/27/13 01:20:22 PM PDT
Recommend this dealer? Yes

In my humble opinion this is a first rate establishment. I am a first time customer of this service department, my car had broken down and was taken to this location. From the very first moment I was treated friendly and professionally; and all my questions were answered. I interacted with Will and ...
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Dealer Response

Thanks for the review, Sebastian! It's great to hear about your experience with our service team, and I'm glad J.R., Jeff and Will were all able to get you taken care of. Be sure to follow us on Google+ to catch exclusive service offers for your next visit. We... Read more

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Service Rating Another great experience By bigbluefan1 on 06/25/13 03:48:23 PM PDT
Recommend this dealer? Yes

Once again a great experience. Everyone was professional and polite, and I have to thank Jeff, he is awesome. As always he and the mechanics got me in and out quickly, with everything working like new. See you soon.
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Dealer Response

Thank you for the review! I'm glad to hear about your experience with our service team, and it's great that Jeff was able to get you back on the road in short order. We look forward to your next visit! Sincerely, Steve Zehring szehring@ingersollauto.com

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