Buick GMC of Watertown Service Reviews
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Buick GMC of Watertown Service Reviews

  • 715 Straits Tpke
  • Watertown, CT 06795 (map)
  • (877) 629-5056
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016

Service Reviews

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Service Rating Service suggestions By Cheezie126 on 07/02/16 10:37:18 AM PDT
Recommend this dealer? Yes

Don't have people working in the parts service department that don't know what they are doing. Don't have your employees talk to people like they don't understand the parts on a car. And don't have your employees be condescending when explaining additional work for their vehicles when they've come i...
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Dealer Response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sinc... Read more

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Service Rating Great service By Easyfoods on 12/16/15 06:22:51 PM PST
Recommend this dealer? Yes

Check engine light came on they took me right in as always to have my car for me. They have great service Jeff Dan and Patrick are great to work with and very pleasant all the time
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Service Rating My 2013 Terrain By echo57 on 12/07/15 12:31:07 PM PST
Recommend this dealer? Yes

we need more snacks lower prices and willingness to install GPS or set up one that was installed. a proximity censer installed and a rear door automatic door opener. Please Help me add these to my 2013 GMC Terrain. Thanks ?
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Service Rating Great Experience at GMC Watertown By Diego1984 on 10/27/15 06:10:29 AM PDT
Recommend this dealer? Yes

Service is always friendly and even the sales team stops by to say hi. Great place that doesn't make you feel like just another customer!
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Dealer Response

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any quest... Read more

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Service Rating Good service at GMC of Watertown By John_from_NWCT on 10/26/15 03:50:39 PM PDT
Recommend this dealer? Yes

I was going to wait for my vehicle but they offered me a loaner so I was able to run home and get things done. I appreciated that.
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Dealer Response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers... Read more

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