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Executive Honda Sales Reviews

  • 1194 N Colony Rd
  • Wallingford, CT 06492 (map)
  • (888) 713-0291
  • Chat with Dealer
Sales Rating:

Great All Around, Top notch in correcting problems

Written by cuchulain on 12/15/12 08:55:02 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Was assisting friend in buying a new Accord. After shopping several places, the best deal, including trade in, was here with very straight forward numbers. When closing, they managed to find a loan that beat what we already thought was a fantastic rate from a credit union. Unfortunately, when she signed the paperwork, there was a misunderstanding (long story involving 2 and 3 year olds and a sports car) and she had bought some extended care products. I saw this in the paperwork that evening. Went back the next morning to talk to the finance manager. Explained the issue. He immediately agreed to drop these charges and plans. Within 15 minutes he printed out new purchase papers and all was corrected. Now that is what good customer service and being trustworthy is all about!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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What a great review! We always strive to deliver the whole package—fast, friendly, professional, and trustworthy service. We’re happy to hear that we were able to make the car buying experience better than you expected! Thanks for stopping in and make sure you tell your friend to keep in touch. We are happy to help if they have any questions or concern. Don’t forget to follow us on Facebook and Twitter to catch our latest specials and coupons. Jason Hocking – General Manager Hockingj@executiveag.com

  • By executivehonda
  • on 12/19/2012
  • 09:44:31 AM PST
  • (dealer response)
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