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Executive Dodge Jeep Ram of Wallingford Sales Reviews

  • 406 S Orchard St
  • Wallingford, CT 06492 (map)
  • (888) 284-1761
  • Chat with Dealer
Sales Rating:

An Honest Dealership

Written by lisa448 on 07/28/11 07:17:52 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I have been shopping for a truck for approximately one month and were looking for either a used Ford or a used Silverado. This is what led us to the Executive Dodge dealership. They had a 2009 Chevy Silverado 1500. When I called I spoke to Steve and explained that I wanted to look at it because it had a crew cab, low miles, but I was most concerned about the towing capacity because we tow a 7100 lb. 29 foot 2010 camper and would like to have maximum towing capacity of at least 8000 lb. When I arrived at the dealership the truck was conveniently parked out front and running since it was a hot 100 degree day. I met Nick who was polite and started to take my information, but since I really wanted to know the towing information, I stopped him because the truck was dependent on this. He quickly went to Ryan, the used car manager, who had Chevy experience and researched it. He explained why this would not be a good choice for me due to the towing limitations. I have to say I was quite disappointed because the truck was beautiful, but I truly appreciate his honesty because he could have sold me this truck and I would have had problems with it because it would not have been able to do what I wanted it to do. Both men were courteous and extremely helpful. They located another truck; a Dodge Ram. We made an appointment to see this truck. Unfortunately it didn't meet our expectations...there was too much body work that needed to be fixed, but Nick said he would keep in contact with us. I would highly recommend this dealership to others. Thank you.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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