Connecticut Dealerships - Old Saybrook Chrysler Dodge Jeep Ram of Old Saybrook Connecticut
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Old Saybrook Chrysler Dodge Jeep Ram Sales Reviews

  • 255 Middlesex Tpke
  • Old Saybrook, CT 06475 (map)
  • (888) 352-2823
  • Chat with Dealer

Sales Reviews

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Sales Rating Poor customer service. Written by ctbigdog72 on 04/02/15 04:25:18 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had an appointment to see a car. I drove an hour to see it only to find out it was sold a few days earlier. No phone call or email to make me aware. VERY POOR customer service. You do not even deserve one star.
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Dealer Response

Please accept our sincere apologies for your recent experience at our store. It is not our intention to disappoint and frustrate you. We will take a look into our processes and work on improving our communication skills.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Stay Away From Old Saybrook Dodge Written by sucker7 on 12/17/11 04:20:19 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

In September 2011, I purchaseda a Dodge Charger from this dealer. The salesman represented that the car had certain equipment. It does not. And the dealership has refused, in the rudest, most argumentative, and antagonistic terms to make good on the salesman's fals representations, saying that the s...
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Sales Rating Sales by intimidation...? Written by norskie on 03/17/11 05:05:57 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Had decided on a Grand Caravan for my wife, had a great quote from Branhaven, but figured I could try locally. Figured if they would be close on the price deal there. Salesman was helpful, but Sales Manager rude and tried to be intimidating, Wanted a commitment to puchase before any negotiations, tr...
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