Ask for Johnny L. He was very nice; low pressure; I even got a good deal on financing. You have to dicker on price and trade-in value, but that's the same anywhere. The only complaint I have is that the truck's battery failed after 3 months and the service department didn't have a rental car available for a week. I found that pretty impossible to believe, so I called Johnny L. I had to speak with the owner to fully get my frustration understood, but she sent Johnny L to my house to drop off a loaner car while he took my XTerra back to get a new battery. So I'm probably never bringing her in for service at Grossman, but I would definately buy a new truck from them.
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