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Grossman Nissan Sales Reviews

  • 295 Middlesex Tpke
  • Old Saybrook, CT 06475 (map)
  • Chat with Dealer
Sales Rating:

Bought a new XTerra

Written by jh06415 on 09/26/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ask for Johnny L. He was very nice; low pressure; I even got a good deal on financing. You have to dicker on price and trade-in value, but that's the same anywhere. The only complaint I have is that the truck's battery failed after 3 months and the service department didn't have a rental car available for a week. I found that pretty impossible to believe, so I called Johnny L. I had to speak with the owner to fully get my frustration understood, but she sent Johnny L to my house to drop off a loaner car while he took my XTerra back to get a new battery. So I'm probably never bringing her in for service at Grossman, but I would definately buy a new truck from them.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Not available

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