Dan Perkins Subaru
Customer Reviews of Dan Perkins Subaru
It took me longer in line to buy groceries this morning then buy my car!
byon 02/18/2024
The dealership is clean, run efficiently, and I received the truck I wanted in record time. This is the second truck I have bought from this dealership. The staff is knowledgeable and courteous. Every time I have had to go for service it is accommodating, and I am able to get a service date with ease.
Best Suburu Service center yet
byon 04/09/2024
Brand new facility, clean, very well worked out. Nice waiting room allows you to read, to work and relax while you’re waiting for your car to be finished. Updated monitors computer system allows quick accurate registration into the service center. Very easy process to sign in, explain what needs to be done, and a very nice concerned service person. Work was done quickly, most satisfactory, and all my questions were answered even ran my car through the car wash.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
It took me longer in line to buy groceries this morning then buy my car!
byon 02/18/2024
The dealership is clean, run efficiently, and I received the truck I wanted in record time. This is the second truck I have bought from this dealership. The staff is knowledgeable and courteous. Every time I have had to go for service it is accommodating, and I am able to get a service date with ease.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Their Service Gives Good Service
byon 02/06/2024
I took in a neighbor’s Subaru Crosstrek for regular maintenance; David was the service advisor. The work was done within the time quoted with recommendations for the car’s upcoming needs without being pushy. Overall, a great experience with a comfortable waiting area.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Drove off in my new Subaru feeling great!!!
byon 02/02/2024
Dan Perkins Subaru is a very professional, clean and friendly dealership. As for our Sales Rep, Uziel... I really can't say enough about him! Uziel was the absolute best we've ever experienced. He was super knowledgeable, courteous, caring, and patient. Also, not a pushy car salesman at all! I would highly recommend Uziel to anyone looking to buy a car (especially a Subaru)! He never "dropped the ball" and was always very responsive to all my questions and concerns throughout the entire process. Once we picked up our car, he thoroughly went through the entire car with us to make sure I was comfortable with all the new gadgets that I'm not familiar with! When my daughter is ready for a new car, we plan to be back (and work with Uziel)!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Dan Perkins amazing new location A+
byon 01/08/2024
The new dealership is state of the art and has all the latest equipment to service your Subaru. Definitely the best service center in CT
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Subaru's Sincere & Stellar Service Advisor
byon 01/06/2024
It was my first visit to Dan Perkins, and the experience was incredibly positive from my first point of contact with Frank, Saline, Pedro, and Valentin. I appreciated how responsive and clear they were in their communications. Frank's transparent, kind, and educative approach was refreshing. He treated others similarly and it was genuine. I valued the open discussions were about the business at hand, but not solely transactional. He listened to my concerns with understanding and provided a great solution. Frank respects his clients and cares to share what he knows to put a problem in perspective and find a way to resolve it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding Service
byon 12/30/2023
The dealership is brand new and "state of the art". The service we received from the sales associate, (Edison), was outstanding. He was extremely courteous and professional. We did not feel pressured at any time. The entire experience was very positive. This is the third vehicle that we have purchased from this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Real service
byon 12/30/2023
Covered a repair even though my extended warranty had recently expired without a fuss
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Frank was awesome!
byon 12/21/2023
The new dealership is beautiful. This was my first time since they moved to the service department. They got me in quickly when the touch screen no longer worked. Sadly, there was no quick fix, but Frank came up with a very generous and thoughtful solution. I’ll be back to finish the Work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing Subaru Experience
byon 12/02/2023
I picked up my 2024 Subaru Crosstrek today and couldn't be happier with my experience. Amanda Botto was the most amazing salesperson I have ever come across. She never tried to pressure me into a vehicle or make me feel like I was missing out on something if I didn't buy a car on the spot. Amanda was super patient with me as I went through the process of researching several cars and returning to the dealership 3 times with tons of questions each time before ordering my car. Working with Nick in Financing was a breeze. He made the process of getting a loan super easy and he explained everything clearly and efficiently. I would highly recommend Dan Perkins Subaru to anyone looking for a new car and I would most definitely send them to see Amanda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Got to love Subaru and dogs
byon 11/29/2023
Kevin is so on top of things. He makes the lease experience go so smoothly. He set up my phone, reminded me to turn on auto lights and explained what certain buttons were. He answers all my questions even if I asked them once already. My only disappointment was the trade in value of my turn in lease. Got more value last time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Service Department
byon 11/28/2023
Dan Perkins Service Dept. is great. I had my first service experience there today. My service Advisor was Diana A. She was awesome. She went over every details to me and her customer service was amazing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kevin: Kind, Thorough, Above and Beyond
byon 11/25/2023
This is my third Subaru, and my fourth car from the Perkins family of dealerships. Kevin made this recent lease so easy! Whenever I left a message, Kevin got back to me very quickly with extraordinarily kind follow up. Kevin walked me through each step of the paperwork process, and on the big day, he offered to help me clean out the old car and transfer my belongings into the new one. Although I declined that very kind offer, he brought me reusable bags, too, nevertheless, still helping with the process. Kevin is, quite simply, so kind, so supportive, and so helpful, and I look forward to our continued relationship well into the future. I would absolutely recommend Perkins Subaru.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A superb Subaru service
byon 11/07/2023
This dealership puts the customer first,and the employees are gracious and accommodating.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good clear service/explanations
byon 10/31/2023
Appointments work well, car taken in immediately, waiting time only 1 to 1-1/2 hours for basic service (engine oil/filter, rotate tires, etc). Beautiful new facility and waiting room. Very comfortable. However, I’m really concerned with quoted cost for upcoming repairs: $1500 for replacing 2 suspension bushings. I understand the labor involved, But. Previously quoted $1800 for an AC compressor. A local shop did the job, using Subaru parts, for $600 less. Quite a difference.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great location
byon 10/18/2023
Brand new location, very customer friendly and inviting, service department very well organized and easy quick to get through
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very Satisfied Customer!!
byon 10/09/2023
The sales people here are very nice and, ultimately, want to help you make the best decision for you when finding a car you like. They’re very relaxed and not like many dealerships I’ve been to where they pressure you into buying something you don’t like. 10/10 recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Oil change
byon 09/28/2023
Beautiful new service and sales center. Shana was very prompt in taking care of me and there was a comfortable area to wait. Since shana invited me to text with any questions, I was kept up to speed on the progress. I had warranty questions while I waited and shana put me in touch with George irizarry the finance manager who took his time answering my questions. He was very patient and very helpful. When I received my car it was washed and vacuumed and windows and dash cleaned. What a beautiful job and a nice surprise.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Always the best car buying experience !
byon 09/27/2023
We had this Outback as a loaner and loved the car. When we returned it we told the Service Manager we loved the car and wanted to buy it. He took us to see the Gentlemen in charge of the Loaner Program and he explained the car had to remain in the Loaner Program for another two months before it could be sold. He took our name and introduced us to one of his Salesman who he said would stay on top of the car and let us know when it became available. The Salesman called us several times during the month to see if we were still interested in the car. As soon as the car came off the Loaner Program they called us. The car only had 1200 more miles on it then when we had it, they serviced it, detailed it, and replaced the back seat which had a defect and we happily purchased our new Outback for what we felt was a great price. The Sales Staff were awesome and worked with us every step of the way. We highly recommend Dan Perkins Subaru!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Superview
byon 09/09/2023
Very professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great team, easy transaction
byon 09/06/2023
Easy experience! Kevin Puzzo, as well as the rest of the team, was super friendly and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments