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Acura of Milford Service Reviews

  • 1503 Boston Post Rd
  • Milford, CT 06460 (map)
  • (866) 970-8475
  • Chat with Dealer
Service Rating:

Service Nightmare

Written by lovishchukl on 03/19/12 12:23:42 PM PDT
Recommend this dealer? No

Had a check engine light that came on. It ended up to be a misfire. Went back to the dealer 5 times for the same problem. Three of the times they cleared the code thinking its not going to come back. They replaced 1 coil, which did not fix the problem. Misfires are coming from all cylinders. Car is under warranty, and they are not willing to do any other work unless I do a valve adjustment that Acura client relations agreed that it is not necessary. After all these visits the service advisors became very rude and stopped returning my phone calls. Would not recommend this dealer to anyone.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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