I accompanied an older friend to purchase a vehicle from Acura of Milford. Her salesman was Lou Loban. She had not purchased a vehicle in a long time and was pleasantly greeted by Lou. He took his absolute time to explain the purchase process and all about the TL. Lou was empathetic to her ignorance and fear of the process. He was not pushy or impatient and ensured she was comfortable. She purchased the vehicle and was very satisfied with it, until today. I am in the market to purchase a car and will ensure I look for Lou when I go to Acura of Milford in the coming weeks.
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