Middletown Toyota Scion Service Reviews
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Middletown Toyota Scion Service Reviews

  • 634 Newfield St
  • Middletown, CT 06457 (map)
  • (888) 928-4402
  • Chat with Dealer

Service Reviews

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Service Rating Great Service By 08David on 05/29/16 06:30:10 AM PDT
Recommend this dealer? Yes

Service always pleasant.This visit a mouse had made a nest in the a/c filter. The CS rep told me what to buy for prevention and put it in the truck for me. Very appreciated.
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Dealer Response

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We l... Read more

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Service Rating Middletown Toyota By Debrama on 05/20/16 04:03:17 PM PDT
Recommend this dealer? Yes

Always clean and the waiting areas allow for a quiet space as well as a more public space. Fresh coffee is great wifi is also great ( need to promote this better in dealership with signage. Repairs are done timely. Office staff is friendly.
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Dealer Response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Regards, MiddleTown Toyota Scion Team

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Service Rating A Great All-Around Dealership By HotLavaFRS on 04/26/16 05:07:39 PM PDT
Recommend this dealer? Yes

I've been using the service department for years and always have had an excellent experience. Middletown Toyota as a whole is a great place to buy a vehicle and take care of it.
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Dealer Response

Thank you for sharing this great feedback with us. We feel our service department is what makes MiddleTown Toyota Scion special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased ... Read more

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Service Rating Lexus2015 By Janiceczapiga on 04/16/16 09:55:25 AM PDT
Recommend this dealer? Yes

I came in for a routine oil change. Also I had a complaint from my previous visit, in September, 2015. At that time the mechanics were to rotate the tires, check my left front tire, for correct tire pressure and change the oil. At that time I was told that my tire pressure was fine. About a week l...
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Dealer Response

Thank you for writing about your visit with us, Janice! I am happy to hear that Frank was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any ... Read more

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Service Rating Oil change service By Briangolf65 on 03/30/16 01:50:26 PM PDT
Recommend this dealer? Yes

The service was quick and nothing was done without first asking me. They recommended two services that needed to be done.
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Dealer Response

Thanks for your perfect review! We're glad to hear that our team was quick and informative! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regard... Read more

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