These people are horrible and couldn't even answer why the Highlander that we looked at was missing the AWD sign on the back of the car, or what the "snow" button actually did. The sales person was horrible. Even after none of my questions were answered, I still made an offer on the car (it sold itself) he ripped it up and threw it in the garbage. I walked out and called back the next day b/c I wanted that car. At least I know I got it for the absolute lowest.
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