Volkswagen of Hartford Service Reviews Dealerships
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Volkswagen of Hartford Service Reviews

  • 133 Leibert Rd
  • Hartford, CT 06120 (map)
  • (877) 897-1857
  • Chat with Dealer
  • Awarded in 2015

Service Reviews

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Service Rating Bait and Switch... By boneytoes on 12/04/14 10:14:00 AM PST
Recommend this dealer? No

Multiple bad experiences here. Recently, had an issue with one tire losing air. However, Town Fair was unable to remove the tire and repair due to the fact that I was never given the correct socket for the tire lock. Once again, I spoke with the GM who assured me they would cut off the special ...
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Service Rating Pre owned certified [non-permissible content removed] By challengergwe on 04/09/14 05:09:34 PM PDT
Recommend this dealer? No

A dealership with typical off the wall lies to get you to buy a car. Try getting any help after the sale and before the 2 year pre-owned certifcation warrantee ends. These guys are pros at being your nightmare sales and service dealer. Most car dealers are, but these guys are for sure. VW of America...
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Dealer Response

Thank you for your feedback as we are always looking to be able to improve our customer service and our processes to better serve our customers. As much as we love to read all the positive reviews we have it always helps us to have a balance with some not so p... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating I went to the dealer knowing the car needed a daul mass flywheel By williamgd2 on 10/25/12 08:51:21 AM PDT
Recommend this dealer? No

I belong to Vw tdi enthusiest sites and when my car starting making a certain noise and researched it and found out it was most definitly a daul mass flywheel failure which is very common in Vw cars. I brought it in to vw of hartford and told them it needed a daul mass flywheel and I had a extended ...
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Service Rating Don't get service from here By travisophila on 03/14/11 04:45:15 PM PDT
Recommend this dealer? No

- over torqued oil filter housing, stripped it so wrench does not work on it anymore, I have to get a new one installed - hard to schedule appointment - rude on the phone - were supposed to inspect car but missed several large problems but still gave it the certified rating (also a sales problem)...
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