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New Country MINI Sales Reviews

  • 1 Weston Park Rd
  • Hartford, CT 06120 (map)
  • Chat with Dealer
Sales Rating:

Bad service, rude sales guy, what a waste of time.

Written by crazycory on 05/14/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Wife and I went to New Country MINI yesterday trying to get one of the cars in the lot we test drove a while ago. The test drive was pretty bad experience too. We were left in the showroom for about 15 minutes before somebody asked us if we needed help. Any ways, after we started talking about the price, things got bad when the sales guy found out we did our research on Edmunds. He became rude and impatient, and we were politely asked to leave. Very bad experience. I bought many cars in my life and this is the most unpleasant experience I've ever had. It seems that they don't like well prepared customers, probably because the sales guy was not prepared at all. He doesn't even know the special discount they put on their own website. If you are smart, organized and like to be well prepared for things, take your business somewhere else. They had enough business by ripping off unprepared customers so they don't want you in their showroom.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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