I called the dealership about trading in my 2004 Tahoe Z71. I asked for the salesman who I purchased it from in 2004. He was still there and had been promoted to manager. He remembered me from first purchase and suggested a 2011 Equinox as a replacement. Surprised & pleased he remembered me. He set me up with a very nice sales rep and all went well. However, I have tried several times to contact that sales rep and he never calls back. I'm done with him and will now only call his manager.
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