Print | Edit this listing

Girard Nissan Service Reviews

  • 425 Gold Star Hwy
  • Groton, CT 06340 (map)
  • (888) 724-9113
  • Chat with Dealer
Sort By:
Service Rating Girard Service Sets the Highest Standard in America!! By LyndaD on 04/06/14 03:27:59 AM PDT
Recommend this dealer? Yes

There simply aren't enough superlatives in existence to adequately praise the Girard Service experience! And while I dealt with a new customer service rep who was nothing short of excellent, I need to report that I've never had consistent perfection like I've enjoyed since my purchase without Kevin ...
Read the full review

Dealer Response

LyndaD, our Service team is truly humbled to hear you hold them in such high regard. Kevin certainly left behind some large shoes to fill, but we're pleased to know that our "new guy" is diligently working to continue his legacy. We look forward to seeing you ... Read more

All Comments (1)
Service Rating Great Service! By xrider on 03/07/14 10:47:53 AM PST
Recommend this dealer? Yes

Very pleased with the service. I am a service manager myself and they did everything right. Very Pleased.
Read the full review

Service Rating Great Experience By Shieldsx11 on 02/28/14 08:02:04 AM PST
Recommend this dealer? Yes

As always, Girard Nissan provided a great service experience. I was happy with how fast they were able to take me with no notice and get my car finished. I have been servicing with Girard Nissan for many years, and they have always done a great job.
Read the full review

Dealer Response

Our Service team was happy to have helped, Shieldsx11! We appreciate your loyalty and look forward to seeing you again for your next maintenance visit soon!

All Comments (1)
Service Rating Great Service Work By aarondavidson on 01/22/14 05:41:54 AM PST
Recommend this dealer? Yes

I live and work much closer to Nissan of Norwich, but based on experiences at Girard and Norwich, will always take my car to Girard. The staff has always been friendly with me and worked around my schedule to get my car in for work.
Read the full review

Service Rating Horrible customer service By AdamH1140 on 12/13/13 07:00:44 AM PST
Recommend this dealer? No

I was rear ended and the company of the guy who hit me took liability. I was given the option to go to Girard. When I brought my pathfinder in they inspected it and then told me the time frame. I was asked how often I would like updates. I informed them that I would like to be updated every time the...
Read the full review

Dealer Response

AdamH1140, our Collision Center team is truly sorry to hear you were so frustrated with your recent visit. There were a series of miss-communications between your insurance company and our team, and for that we do apologize. We also will take your feedback and... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411