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New Country Audi Service Reviews

  • 181 W Putnam Ave
  • Greenwich, CT 06830 (map)
  • (888) 429-6194
  • Chat with Dealer
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Service Rating Absurdly bad service By Hubbard7 on 10/20/14 10:50:47 PM PDT
Recommend this dealer? No

I've had horrendous experiences with 2 Audis I've had serviced at new country. They can't properly diagnose problems; try to charge you for the time they waste trying to diagnose problems; argue with you there is no problem; and ultimately don't fix problems. Recently they had my car for a week to...
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Service Rating Substandard By unhappywill on 04/13/14 11:37:15 AM PDT
Recommend this dealer? No

I own a 2011 Audi Q5. All service was performed at New Country where I bought the car. Early on we had issues with oil consumption, above the norm. We bought an extended warranty to 100,000 miles. At 82,000 miles the pistons had to be replaced. At 103,000...yes 3,000 miles over the warranty, on a $4...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Extremely disappointed By miketchk on 07/26/12 03:33:27 PM PDT
Recommend this dealer? No

I have using the service department of the New Country Audi for years, since it's very conveniently located for me and there are very few alternatives available. However the service is just beyond bad. They can tell you they fixed and tested, and after you get the car you see the problem right wh...
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Service Rating new country audi service and repairs By 9734 on 03/03/09 12:00:00 AM PST
Recommend this dealer? No

my experience was absolutely horrible. not only is this service facility drop off area crowded and unorganized, they are very quick to diagnose very expensive repairs without fully inspecting your vehicle. also, they return your car in poor condition after servicing - dirty, grease marks left on i...
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Service Rating Good but very pricy By Phil999 on 01/05/09 12:00:00 AM PST
Recommend this dealer? No

Good but very pricy. Needed for my A6 Engine coolant temperater sensor, which should be covered by Audi, but was out of warranty by 1000 miles. There quote just for the part was $44+. With installation the total price was quoted at $325.00. Ordered the part for $14. and had my local gas stati...
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