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Mercedes-Benz of Fairfield Service Reviews

  • 165 Commerce Dr
  • Fairfield, CT 06825 (map)
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent service at Mercedes Benz of Fairfield By seavernsc on 04/02/12 06:45:43 PM PDT
Recommend this dealer? Yes

To borrow a quote, "You don't earn loyalty in a day. You earn loyalty day-by-day." My Service Manager, Moya delivers on every visit. Commitments are honored, her knowlege of the cars is wide, and she has a personal touch and easy way about her. There is something special about her ability to make yo...
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Service Rating Would not honor MB warranty By jimmysara on 01/31/12 02:02:46 PM PST
Recommend this dealer? No

I came in with an SRS indicator light on. They found a wire connection underneath the passenger seat to be damaged. They quoted over $600 to repair a broken wire connection. The car was still under the bumper to bumper warranty and yet they would not cover it. I did explain that it happened after a ...
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