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Hoffman Lexus Service Reviews

  • 750 Connecticut Blvd
  • East Hartford, CT 06108 (map)
  • (877) 520-4721
  • Chat with Dealer
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Service Rating Service Rating By crusader70 on 11/13/14 10:23:08 AM PST
Recommend this dealer? Yes

I had to wait for 15 minutes after arriving for my scheduled appointment before a service representative came over to me. This may have been due to the fact that I didn't realize I made my appointment on Veterans' Day. After leaving my vehicle off at 7:30 am, I did not receive a status call on my...
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Dealer Response

Hello crusader70, We sincerely apologize for the extended wait time during your visit over the Veterans Day holiday. It is always our expectation to provide outstanding service and attention to each and every customer. We value our customers and your time so e... Read more

All Comments (1)
Service Rating Only Go to Hoffman Lexus By LS400RGR on 10/11/14 05:46:16 AM PDT
Recommend this dealer? Yes

I have a '99 Lexus with 343,000 miles. Only serviced at Hoffman. Nuff said
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Service Rating Impressive customer service By Renandrich on 10/01/14 11:20:07 AM PDT
Recommend this dealer? Yes

Although both our vehicles were purchased in Florida for reasons of registration, we have them serviced by Hoffman in East Hartford when in Connecticut. We are impressed and totally satisfied with the quality of service here.
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Service Rating Outstanding service! By Mr_Yankee on 09/18/14 03:29:49 AM PDT
Recommend this dealer? Yes

You can definitely trust your vehicle to Hoffman Lexus. The repairs to my vehicle were completed in a timely manner. I recommend Hoffman Lexus without qualification.
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Service Rating Exceptional service By rbray5 on 09/16/14 04:38:06 PM PDT
Recommend this dealer? Yes

I had to have a recall done on rear shocks. I was delighted to have a car dropped off at my home in case of I needed to go somewhere while my RX was being serviced. The RX returned when I was told, and was sparkling clean when it was returned. Thanks Hoffman for an "Outstanding" job.
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