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Hoffman Lexus Service Reviews

  • 750 Connecticut Blvd
  • East Hartford, CT 06108 (map)
  • (877) 520-4721
  • Chat with Dealer
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Service Rating Burnt Out Lightbulb By LASSEY on 08/14/14 03:30:17 AM PDT
Recommend this dealer? Yes

I stopped by to make an appointment. It was a busy place but I was graciously greeted by a bright, knowledgeable young lady. Approximate cost and time needed were provided. It could be done then. The waiting area was inviting and very comfortable. Technology and reading material selections were ple...
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Service Rating Fabulous Service! By buttonwood on 08/08/14 07:38:56 PM PDT
Recommend this dealer? Yes

I was very pleased with the polite and professional service I received. All my concerns were addressed and I know as a consumer what I am looking for is person to person responsive and polite service. Congratulations!
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Dealer Response

Hello buttonwood, Thank you for choosing Hoffman Lexus and sharing your feedback about your recent visit. We are thrilled that you receive the exceptional customer service that is to be expected of our dealership. It is important to us that you feel valued and... Read more

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Service Rating loaner car and pick up service By grammy12 on 07/16/14 01:28:14 PM PDT
Recommend this dealer? Yes

I really appreciate the dealership picking up my car and lending me a car during the service time.
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Dealer Response

Hello grammy12, Thank you for choosing to have your vehicle serviced with us at Hoffman Lexus. It is our pleasure to provide you with a loaner vehicle when they are available so you can continue on with your daily tasks until your car is safely back on the roa... Read more

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Service Rating Satisfied Customer By capbir on 07/06/14 05:22:37 AM PDT
Recommend this dealer? Yes

I highly recommend this dealer for the courteous efficient, and superb service. The service adviser and technician(s) provide an accurate quote and the work was performed in a timely manner.
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Dealer Response

Hello capbir, Thank you for choosing Hoffman Lexus to service your vehicle. We are pleased to help keep your car running efficiently and safely! See you again at your next service visit. Be sure to try one of our breakfast sandwiches if you wait for your car i... Read more

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Service Rating Tire Rotation By Ralls6635 on 06/20/14 06:21:18 AM PDT
Recommend this dealer? Yes

I brought my Lexus in for a tire rotation and balance. The services were done timely and even included breakfast while I waited!!
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Dealer Response

Hi Ralls6635, Thank you for choosing Hoffman Lexus to have your tires balanced and rotated. We're glad you enjoyed one of our tasty breakfast sandwiches while you waited as well. They are so good! We look forward to seeing you again next time you have a servic... Read more

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