Hoffman Audi Service Reviews
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Hoffman Audi Service Reviews

  • 700 Connecticut Blvd
  • East Hartford, CT 06108 (map)
  • (888) 340-8678
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating awesome bodyshop experience By tabasco3 on 09/03/15 09:15:53 AM PDT
Recommend this dealer? Yes

recently purchased a brand new A3 from Hoffman. Somebody scratched the side of the car and I took it to the body shop without an appointment. They buffed out the scratches while I waited. I was in and out in 10 minutes. They were awesome!!
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Dealer Response

Hello tabasco3, Thank you for choosing Hoffman Audi of East Hartford. We are pleased to hear you had a positive experience with our Body Shop. We strive to provide a quick and efficient experience. We appreciate you and look forward to seeing you at your next ... Read more

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Service Rating excellent body shop experience By tabasco3 on 09/03/15 09:11:15 AM PDT
Recommend this dealer? Yes

I recently purchased a brand new A3 and discovered that somebody scratched the side of my car. I went to Hoffman Body Shop without an appointment and they were able to buff out the scratch right then and there. They were awesome!! I was in and out in 10 minutes.
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Dealer Response

Hi tasbasco3, Thank you for choosing Hoffman Auto Body of East Hartford. We are pleased to hear that our Body Shop was able to buff the scratch out quickly and efficiently. Thank you for sharing your story and we look forward to seeing you again. Sincerely, Sa... Read more

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Service Rating horrible manageman By massaj87 on 06/15/15 08:37:07 AM PDT
Recommend this dealer? No

There was damage that was done to the paint of my car when I had a repair done at this dealership. Chips out of the paint and paint completely torn off when I picked up my very expensive Audi S6. I have put thousands of dollars into maintenance and repairs at this shop and spent my hard earned milit...
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Dealer Response

Hello Mr. Massa, We sincerely apologize that your recent visit with us has been frustrating and we would like to provide further clarification. Our records show that you have recently become a customer and have visited us twice. Your first visit on June 9 for ... Read more

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Service Rating A Bad Situation Turns Into Something Good By EdCrowe on 04/13/15 01:17:02 PM PDT
Recommend this dealer? Yes

I have a 2001 A4. I love it. I bought it new and it still looks great and runs powerfully. The only thing that hasn?t held up well is the dashboard panel. It has lost some of the little red lights in the center. This means that the outside temperature display is hard to read. Consequently I can?t te...
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Dealer Response

Hi Ed Crowe, Thank you for choosing Hoffman Audi of East Hartford to service your A4. We appreciate your feedback on our Service Manager, Elliot Matos. We are pleased Elliot could turn a bad situation around for you. Elliot is always happy to ensure his custom... Read more

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Service Rating Best Service Experience By Lamar21 on 01/30/15 08:53:56 AM PST
Recommend this dealer? Yes

Hoffman Audi of East Hartford provided the best service experience I have ever had. My service rep Jackie was top notch.
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Dealer Response

Hello Lamar21, Thank you for your feedback about your "best service experience!" We are thrilled that you had a great visit with us and we look forward to seeing you again. Jackie will be happy to help keep your vehicle running smoothly. Kind regards, Susan L... Read more

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