Hoffman Audi Service Reviews Dealerships
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Hoffman Audi Service Reviews

  • 700 Connecticut Blvd
  • East Hartford, CT 06108 (map)
  • (888) 340-8678
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating horrible manageman By massaj87 on 06/15/15 08:37:07 AM PDT
Recommend this dealer? No

There was damage that was done to the paint of my car when I had a repair done at this dealership. Chips out of the paint and paint completely torn off when I picked up my very expensive Audi S6. I have put thousands of dollars into maintenance and repairs at this shop and spent my hard earned milit...
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Dealer Response

Hello Mr. Massa, We sincerely apologize that your recent visit with us has been frustrating and we would like to provide further clarification. Our records show that you have recently become a customer and have visited us twice. Your first visit on June 9 for ... Read more

All Comments (1)
Service Rating A Bad Situation Turns Into Something Good By EdCrowe on 04/13/15 01:17:02 PM PDT
Recommend this dealer? Yes

I have a 2001 A4. I love it. I bought it new and it still looks great and runs powerfully. The only thing that hasn?t held up well is the dashboard panel. It has lost some of the little red lights in the center. This means that the outside temperature display is hard to read. Consequently I can?t te...
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Dealer Response

Hi Ed Crowe, Thank you for choosing Hoffman Audi of East Hartford to service your A4. We appreciate your feedback on our Service Manager, Elliot Matos. We are pleased Elliot could turn a bad situation around for you. Elliot is always happy to ensure his custom... Read more

All Comments (1)
Service Rating Best Service Experience By Lamar21 on 01/30/15 08:53:56 AM PST
Recommend this dealer? Yes

Hoffman Audi of East Hartford provided the best service experience I have ever had. My service rep Jackie was top notch.
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Dealer Response

Hello Lamar21, Thank you for your feedback about your "best service experience!" We are thrilled that you had a great visit with us and we look forward to seeing you again. Jackie will be happy to help keep your vehicle running smoothly. Kind regards, Susan L... Read more

All Comments (1)
Service Rating 15,000 mile service By Spunkie_Girl on 12/23/14 04:06:29 AM PST
Recommend this dealer? Yes

Friendly and courteous staff. Thank you!
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Service Rating 15K Mile Service Q5 By divers_down on 12/20/14 04:36:40 AM PST
Recommend this dealer? Yes

The 15K mile service of my 2014 Q5 was handled in a timely, professional manner. I was greeted upon arrival, reviewed planned service, service completed and SUV returned clean within reasonable time frame.
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