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Ingersoll Auto of Danbury Service Reviews

  • 84 Federal Rd
  • Danbury, CT 06810 (map)
  • (866) 982-7539
  • Chat with Dealer
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Service Rating Visit on 11/15/14 By Murphcat on 11/18/14 01:22:09 PM PST
Recommend this dealer? Yes

Staff was very helpful, polite and courteous. They went over in detail each item of concern and explained all my options.
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Service Rating Love Ingersoll of Danbury!! By Newbutterfly on 09/18/14 03:55:28 PM PDT
Recommend this dealer? Yes

They were Fantastic!!!! Especially since Ingersoll of Pawling treated me ridiculously and sent me my car back saying NOTHING was wrong. Ingersoll of Danbury were patient, listened, smiled, were not rude and FIXED MY CAR!!!!! I will continue to enjoy the relationship with Ingersoll Danbury.
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Dealer Response

Thank you so much for taking the time to rank our dealership with this 5-star review! At Ingersoll Auto of Danbury, guest satisfaction is our top priority, and we are pleased to have helped you service your vehicle. If you have any more questions or concerns, ... Read more

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Service Rating Ingersoll Review By joanne1946 on 09/18/14 10:55:59 AM PDT
Recommend this dealer? Yes

As always the staff and service at Ingersoll are outstanding. I came in for my first service for my 2014 Verano. I was greeted by Don who did the paperwork to get my car serviced. He was very helpful and very courteous. Showed me where to wait and came and got me when my car was ready. In 45 minutes...
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Dealer Response

We are thrilled to hear about your exceptional service visit, and that your time working with Don went so well. Here at Ingersoll Auto of Danbury, we enjoy providing our guests with thorough, helpful, and friendly service. Thank you for coming in to see us, an... Read more

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Service Rating Pleasantly Surprised! By Andrew925 on 09/13/14 05:05:59 AM PDT
Recommend this dealer? Yes

I am a new customer and wasnt sure what to expect from the service experience at your dealership. I was pleasantly surprised at how professional and curtious my service advisor was. Herb gave me regular updates as to the status of my repairs and also let me know how much longer the service will take...
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Dealer Response

Thank you so much for this great review, Andrew. We try to create a friendly and professional experience for all of our guests, so it is great to know that Herb took good care of you. If you need anything else, please come back to see us. Sincerely, John... Read more

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Service Rating New Tires at Ingersoll By MickeyE on 09/09/14 03:25:28 PM PDT
Recommend this dealer? Yes

Called in the morning after getting a flat tire the night before. Was told how busy you were, but the person I spoke to (Katie?) was very understanding and helpful and sqyeezed me in for 2:00 appt. Don signed me in and got all the paperwork done. Had the car go right in for the new tires. I went to ...
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Dealer Response

We appreciate your kind words, Mickey. It'ís our pleasure to have assisted you with your service needs and I am glad that you had a great experience working with our service team. If there is anything more we can do, please come back and see us again any time.... Read more

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