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Danbury Hyundai Sales Reviews

  • 100 Federal Rd
  • Danbury, CT 06810 (map)
  • Chat with Dealer
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Sales Rating A positive experience Written by grbgmncmth on 02/24/14 09:37:10 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I hate the car-buying process, but this one was reasonably painless, and I fared much better than I expected relative to the financing consultation. I knew which car and features I wanted, and this particular dealer had that unit on the lot. I probably should have haggled on the price, but I didn't...
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Dealer Response

Congratulations on your new vehicle and thank you for your feedback! We're glad that you were pleased with your experience and hope we can serve you again.

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Sales Rating The Ethics Train Has Left The Station! Written by Steve_G on 01/31/14 04:16:04 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Very disappointed with sales ethics here. My wife and I made a firm deal for a used Sana Fe. However, when we got to the paper work after spending several hours with their salesman, we were presented with additional "standard fees" amounting to $700 which were not subject to negotiation or waiver. ...
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Dealer Response

We apologize for the disappointment and frustration you and your husband experienced during your recent visit. Our goal is to provide a smooth and enjoyable sales process and we are very sorry that you found us so short of this mark. Your feedback lets us know... Read more

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Sales Rating Undisclosed Fees Written by gbknits on 01/31/14 04:13:49 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

We found a really nice car and negotiated a fair price. After three hours of processing various things we finally got down to signing papers and found that they had tacked on $700 in undisclosed fees which were being added to the financing. We left without making a purchase. Negotiate fairly. Don't...
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Dealer Response

We apologize for the disappointment and frustration you and your husband experienced during your recent visit. Our goal is to provide a smooth and enjoyable sales process and we are very sorry that you found us so short of this mark. Your feedback lets us know... Read more

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Sales Rating Excellent customer service Written by ae2j1 on 01/06/14 02:33:54 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just purchased a vehicle at Danbury Hyundai. The entire process, from phone conversations prior to my visit, to my actual visit, went very smoothly. The salesman, John R., was very knowledgeable, professional and fair. Immediately upon my arrival at the dealership we were greeted by John and ma...
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Dealer Response

Congratulations on your new Hyundai and thank you for taking the time to leave a review! I'll be sure to pass your comments on to John and the Hyundai team. Thank you for your business. We hope we can serve you again soon!

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Sales Rating Surprisingly pleasant experience Written by fullcircle1 on 11/10/13 09:35:34 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Let me start by saying I typically don't do reviews, but felt I should because of the positive experience we had. Just bought a 2013 Sana Fe Sport. Shopped and drove almost all similar vehicles in its class. The Sport had the most features and best layout for our needs. Other vehicles had more lux...
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Dealer Response

Congratulation on your new Santa Fe and thank you for taking the time to leave your comments--we truly appreciate your feedback. I will be sure to share your review with our Hyundai team. We hope we can be of service to you again soon. Thank you for your bus... Read more

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