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Acura of Avon Sales Reviews

  • 75 Albany Tpke
  • Canton, CT 06019 (map)
  • (888) 690-4572
  • Chat with Dealer
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Sales Rating A nice buying experience at Acura of Avon Written by jdef68 on 02/15/14 08:29:29 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was searching for a 2013 MDX through the Acura online dealer search function. Located about half a dozen 2013's but most I called on were no longer available even though they were still posted. Call Ron from Acura of Avon on a listing of a 2013 MDX with Tech package. The car was not available but ...
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Sales Rating A pleasure to do business with. Acura of Avon Written by Enge on 09/29/13 06:11:48 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was our 6 purchase within the last 5 years. There must be a reason why we keep going back. You are treated like you are an owner. Maybe after 6 cars we do own a very small part of the business. Showroom to service counter, all professional people. We love doing business with them.
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Sales Rating Disappointing Written by zoomacura on 08/19/13 01:43:13 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Poor service by shoddy salespeople who don't care about the customer and care only about the bottom line. Poor service by the service department. Had to wait four hours for a B1 service without a courtesy car, and the associates at the service desk are rude.
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Dealer Response

We are committed to providing high quality customer service and would like to look into this situation but are unable to verify when you were in and who you spoke with. Please contact our service manager directly and he will be able to address your concerns.

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Sales Rating NEVER Again... Written by mercman557 on 05/10/13 06:08:17 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This was the worst buying experience in my life, in fact this was the only bad experience buying a auto in my many years! Bought a used car from them with the written stipulation that they fix one problem. The repair stipulation was written into the purchase contract. They claimed to do a couple of ...
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Sales Rating New TL shopping experience with trade-in Written by Roy123 on 02/17/13 10:39:23 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Received a good price for a TL via email. Sales people seemed nice until I stopped in to see them, then they started to pressure me on when I was buying a TL. I said I needed the car outside appraised before I could answer that. The sales person asked "when was my last service done, what was done, w...
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Dealer Response

I understand you were disappointed with your appraisal experience. We train our sales staff to gather info about the trade from the customer- since usually they know their own car the best. Along with test driving and other resources- we feel this helps us mak... Read more

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