Crowley Kia Sales Reviews
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Crowley Kia Sales Reviews

  • 223 Broad St
  • Bristol, CT 06010 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Awful Customer Service Written by gemlei1068 on 05/25/16 03:48:50 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I never write reviews but my experience with Crowley yesterday, specifically Syed Ahmed was deplorable!! My car was recently totaled so I saw a white Optima online, dropped by to take a look but it was sold. Was shown a vehicle out of my price range so settled on something else although was incr...
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Dealer Response

I am sorry to hear you did not have a pleasant experience with Crowley Kia. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the si... Read more

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Sales Rating no call back Written by gisellem8884 on 05/16/16 08:56:48 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

After giving all my info after they called me and hassled me many time they offered to pick me up since I have no car at this time. And they spoke with me over the phone and then I never heard back from them, they said they were going to work with the banks at least call me back like you said and te...
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Dealer Response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we mig... Read more

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Sales Rating SERVICE CENTER REVIEW Written by wendyautosales on 03/21/16 09:55:11 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

This review is for the Service department, specifically for the help I recieced from Ed Donahue and manager Scott Patterson. I have an 05 Kia Spectra that has been worked on by a number of people. Lord only knows at what point my car was improperly handled before I sought out to have my spark plugs ...
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Dealer Response

Hi Wendy and thanks for your kind words! We appreciate Ed, Scott as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this wa... Read more

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Sales Rating Excellent dealership! Written by vitocloe_lf on 09/30/15 09:48:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Had the most incredible experience buying a new car at Crowley Kia in Bristol! It was such a pleasure to do business at a car dealership with integrity. A business is only as good as it's employees and this business far exceeded our expectations, we had the pleasure of dealing with Rob Boyle and K...
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Dealer Response

Thanks so much for the wonderful review! Bob and Kara are key components of our team here at Crowley Kia, and they will be very happy to hear about your feedback. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are ... Read more

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Sales Rating Excellent Sales Team, Friendly and Knowledgeable, No Pressure Written by B_Golden1 on 03/31/15 05:11:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Tom Branagan was my sales agent and was straight forward, I had just stopped by to see what options I had a couple mths ago.. I met Tom and he kept in touch answering any questions I had with no pressure put on me to act right away. Mike that did the quotes was great in working different quotes wit...
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Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if ... Read more

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