Connecticut Dealerships - Crowley Kia of Bristol Connecticut
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Crowley Kia Sales Reviews

  • 223 Broad St
  • Bristol, CT 06010 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Kia Written by Kelly2468 on 09/11/16 06:20:10 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everyone was friendly. They were very patient and answered all of my questions with no judgement made. They were very helpful in helping me find my perfect fit.
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Dealer Response

We cannot thank you enough for your wonderful review of your experience at our dealership! It was a pleasure to assist you and please let us know when we can do so again! Stacey Gray | Customer Relations Manager | sgray@crowleyauto.net

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Sales Rating Best experience ever! Written by Ericmsmith9 on 09/05/16 06:56:18 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I walked in looking for a simple transaction for a Kia Soul. Art got along with us very well and we got the car and deal that was good for both sides! We absolutely love our car. We felt very comfortable through the entire process. Other places can make you feel judged or "second rate", ...
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Dealer Response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please donít hesitate to contact me or visit us if you need anything else. Stacey Gray | Customer Relations Manager | sgray@cro... Read more

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Sales Rating Awful Customer Service Written by gemlei1068 on 05/25/16 03:48:50 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I never write reviews but my experience with Crowley yesterday, specifically Syed Ahmed was deplorable!! My car was recently totaled so I saw a white Optima online, dropped by to take a look but it was sold. Was shown a vehicle out of my price range so settled on something else although was incr...
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Dealer Response

I am sorry to hear you did not have a pleasant experience with Crowley Kia. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the si... Read more

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Sales Rating no call back Written by gisellem8884 on 05/16/16 08:56:48 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

After giving all my info after they called me and hassled me many time they offered to pick me up since I have no car at this time. And they spoke with me over the phone and then I never heard back from them, they said they were going to work with the banks at least call me back like you said and te...
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Dealer Response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we mig... Read more

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Sales Rating SERVICE CENTER REVIEW Written by wendyautosales on 03/21/16 09:55:11 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

This review is for the Service department, specifically for the help I recieced from Ed Donahue and manager Scott Patterson. I have an 05 Kia Spectra that has been worked on by a number of people. Lord only knows at what point my car was improperly handled before I sought out to have my spark plugs ...
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Dealer Response

Hi Wendy and thanks for your kind words! We appreciate Ed, Scott as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this wa... Read more

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