Crowley Kia

We bought a car at Crowley Kia in Bristol CT. Drove off with it and that's where our nightmare begins. About 4 days later we received a call from Mike B and he explained that we needed to come down because they found more damage than originally thought on our trade in. He said that we needed to either come down and pay them $2500, redo the paperwork for the deal and write up the trade in for $2500 less, or CLAIM THE DAMAGES ON OUR INSURANCE. I'm not sure how he figured we could do that since we had already removed the insurance from that car the day that we traded it in. He also gave us the option of bringing the new car back and they'd cancel out the deal and give us our trade back. I told him there was no way that we were going to take more of a hit on our trade and that I'd be fine with bringing the car back and taking back the trade. He said he would call me back and let me know where we were at. I'm sure he had to talk to his manager about it. We waited about a day before he called me back. By then he was talking to me like I was a child, and being very demeaning on the phone and said "I'll tell you what buddy, we will take $1500 off the trade value and we will call it a deal. I told him basically I've had the car for a week now that wouldn't be feasible. He was basically harassing me and my wife and making us regret buying the car from there in the first place. Once the sale was over it seems like the good customer service went out the window. We were originally looking for an SUV (Sportage) but figured it might be more sensible to get something that is a little lighter with a little better gas mileage. That's why we chose the Kia Soul. Well I have to say that we are very disappointed with the car. The car gets about 6mpg LESS than what it was advertised on the sticker and I've been feathering the gas. It feels like we have been cheated out of our hard earned money. How could they put these numbers on the car if it doesn't even come close to that. Also, the wind noise that comes from this car is almost unbearable. Car came with the worst tires in the world in snowy weather. Why would put tires that suck on a vehicle that is going to be driven in CT, especially when it's being sold during the winter season. You feel every bump and interior scratches VERY easily. I feel like we paid for a car that is made of plastic and on the same level of quality as a kids toy. Now this kia is going to cost me just as much, MAYBE EVEN MORE on gas than a Kia Sportage with the AWD which apparently gets better gas mileage. THIS REALLY MAKES ME MAD. After our first purchase of a kia we loved it so much that we raved about it to our family and they all went out and bought one or even two to replace their cars and now all my immediate family has kias. This includes some friends as well. I can tell you after this experience we will be telling everyone to stay away from kia, especially Crowley Kia in Bristol CT because we never want anyone to go through what we went through.