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Acura of Berlin Service Reviews

  • 245 Webster Square Rd
  • Berlin, CT 06037 (map)
  • (866) 963-4598
  • Chat with Dealer
Service Rating:

Wonderful service staff & experience

Written by stavery on 09/27/12 09:58:09 AM PDT
Recommend this dealer? Yes

Acura of Berlin has a great service staff. Not only are they friendly, perform the service as expected & on time & within the quote, they even tracked me down when I lost my credit card. talk about going above & beyond! Thanks!! Sue A


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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Thank you for recognizing our service staff! We truly appreciate the time you took to let us know how we're doing. It's always our goal to keep our promises when it comes to the time expectations we give our customers. We're happy to hear that our team performed services on time and within the quote. If you have any questions or concerns regarding the services we provided please do not hesitate to reach our to us. Thanks again for your positive feedback, we look forward to helping you in the future. Please find us on Facebook and Twitter to take advantage of special offers and promotions. We appreciate your great review! At Acura of Berlin our goal is always to treat our customers with the utmost respect in every interaction. It's awesome to hear you felt you were treated as a friend rather than a customer in our service department. There is no better compliment that a recommendation to your friends and family as well. We look forward to working with you again in the future, thank you for choosing Acura of Berlin. Be sure to follow us on Twitter and Facebook to stay current with all our specials including maintenance deals. - Mark Pedemonti - General Manager - pedemontim@executiveag.com

  • By acuraofberlin
  • on 10/03/2012
  • 12:08:35 PM PDT
  • (dealer response)
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