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Mercedes-Benz of Littleton Service Reviews

  • 8070 S Broadway
  • Littleton, CO 80122 (map)
  • (866) 938-7764
  • Chat with Dealer
Service Rating:

Great Sales/Horrible Service

Written by doctortom on 12/18/11 09:53:02 PM PST
Recommend this dealer? No

I had a wonderful sales experience at this dealership. The issue was with service which was good overall except I had the unfortunate experience of meeting their service manager who was literally yelling and berating a member of their staff in plain view of the customers. He seemed very uneducated and very unprofessional. I will now take my service needs to another dealership per this experience. I later found out his name was Robert Silcox. Just google him to see what I mean.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? Yes

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