Honda of Greeley
Customer Reviews of Honda of Greeley
Unethical
byon 11/25/2021
Buyer beware! They will make you feel like you are getting the deal that you verbally agreed to but will then play games with the numbers on the documents to get the deal they want! After I brought this to their attention they sent a check to me for $500 but still shorted me $1,000 more than what they had agreed to. The sales team here is very dishonest!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great customer service and easy to work with
byon 01/08/2019
My wife and I purchased a 2016 Nissan Altima. Tom Burback was very professional and easy to work with. We were in and out with no problems. I highly recommend Greeley Honda for purchasing a vehicle. We will be checking them out the next time we purchase a vehicle. Thanks Tom for your help.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great people! Very satisfied!
byon 04/24/2017
We are very satisfied with our recent purchase from Honda of Greeley. Our sales person, Juan, really helped us narrow down our search and make a well informed purchase. We never felt hassled or pushed, everyone was very respectful and kind. We appreciated the great customer service we received and we're very excited about and pleased with our new vehicle! Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great place to buy a car!
byon 12/07/2015
I was thoroughly impressed with my experience at Honda of Greeley. I thought our sales woman was very attentive to our needs and patient with us while we contemplated options. They were also eager to earn our business and gave us a great deal! Really pleased with our purchase and experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Salesman & now a friend, Peggy Martin is our gal
byon 01/26/2015
Our family as a whole has purchased 6 cars here in the last 5 years, all because of Peggy Martin. We had longstanding relationships with Markley Honda our local dealer and another in Cheyenne in years past. That ended when we met and worked our first deal through Peggy. Our family will go no where else,and if we have a car question she's our first call. My sister just drove 4 hours each way a month ago, through bad weather too, to go to Greeley Honda & work with Peggy. She was not disappointed and said it was worth the drive. Her boss Bob was very helpful too, when there was a small mix up on the paperwork. He and Peggy smoothed it out in minutes. We enjoyed the finance guy Terry too, quick & on task with the paperwork. This dealership is fortunate to have Peggy and these other fellows. We will be back and continue to recommend her and Greeley Honda to others looking for cars. No other dealer or staff comes close to Peggy Martin or Greeley Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience over and over again
byon 01/19/2015
Mark Grantner made all the diference in the world. He made our experience the best ever from a car dealership! We have bought four cars from this dealership.This is the second car I have bought here with Mark as the salesperson. He really knows his stuff and makes the experience flawless. Thanks Mark! Scott Z.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent experience with non-Honda vehicle
byon 01/08/2015
I purchased a pre-owned Subaru for my daughter and received a very good deal. Salesman Jim S was very helpful going over the vehicle and getting the right price. Finance department was also extremely helpful getting me the terms in needed. I would definitely buy from here again..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent experience
byon 12/24/2014
Very quick follow up by Robert Campbell (sales) on initial email inquiry and phone calls - amazing staff (Robert Campbell and Bob Finnegan,General Sales Manager) and absolutely the quickest car purchase we have ever made- information right at hand, all questions answered thoroughly and financing arranged painlessly - finance director Terri Langenbahn stayed late to arrange financing - he was very helpful and accommodating- These people sat down and listened to our wants and our concerns and then made it happen. Well worth driving the 4 hr round trip to purchase a car from this impressive dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
AWESOME Experience
byon 12/19/2014
I recently found myself in the market for a SUV due to wrecking my car. I hate car shopping. Until now! Honda of Greeley was the best purchasing experience I've had, and not just for cars. There was no nonsense. Straightforward and professional. My salesman Kevin was very knowledgeable, not pushy, and made sure I was comfortable with my purchase. The sales manager Bob came out and dealt with me directly rather than have Kevin run back and forth like they do at most places. It was actually fun buying a vehicle here. I got my new CR-V for a fair price. They gave me more than anyone else offered for my trade. And most importantly, they treated me well. I highly recommend Honda of Greeley!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buyer beware. Do your homework!
byon 09/05/2014
Stay away! High pressure sales tactics. Made me think that if I didn'Ât buy the car today it wouldn't be here tomorrow, I fell for it. Two different sales people told me the 'cars are flying off of the lot'. I thought I got a good deal only to realize the car was going to need a lot of work. I was told that I should have had them look at the car. WAIT, you are selling the car shouldn't you have looked at the car and informed me of the work it was going to need? Because 'the car will be gone tomorrow' I didn't bother getting a second opinion, again my fault. They did offer to trade it back in at a trade in price. Thank you but I will consider this a learning experience and buy somewhere else.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Just drive Elsewhere
byon 07/25/2014
Not much to say that hasn't been said. They are lying, greedy and unprofessional. They sold me a car that broke down the same day and then gave us the run around and were rude. Their customer service is no bueno.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Good place to buy a vehicle.
byon 02/11/2013
Micheal and Terri were very nice when we just purchased a Honda CRV. Thet were very helpful to tell us all about the SUV. Bob F., was very friendly and easy to deal with. Would go back to the dealership again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wish I Had Read These Comments - AWFUL PLACE!
byon 03/06/2012
I had a horrible experience with this dealership. The salesperson, Mike, was rude and disrespectful. I had previously worked with a much nicer sales person (which is the only reason I stayed.) I wrote a letter of complaint to the dealership with no response. You're better off going somewhere where customer service is a priority and sales people are at least nice. Honda of Greeley - Please do not contact me back about this review. I am tiered of your lack of professionalism.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Horrible used car buying experience - Sold me a bad extended warranty
byon 07/30/2010
So wish I had read reviews about this dealer before I went. Unfortunately, they had the car I wanted. I still can't believe how bad of an experience it was. Among several negative things, they sold me an extended warranty that later (after paying for it) turned out to be false. Then they tried to sell me a lesser warranty for the same price. I should have sued them for breach of contract but I couldn't bear to deal with them for another second. You cannot trust anyone there...from sales to finance. Get every detail in explicit writing.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
[violative content deleted]
byon 01/02/2010
These guys are the worst. I had scheduled a test drive for a specific vehicle I had been speaking with to the internet sales office for several days even to the point a price was agreed too. I had prearranged the visit to buy and as long as it wasnt an outright lie... purchase the vehicle. I have had positive internet sales experiences before with Honda. I had even let the salesman know I had to schedule childcare and drive 40 miles to this prearragned test drive. When I arrived for the drive the salesman looked nervous, I suspected immeadiately something was wrong. He went back saying he had to get the keys to the vehicle and brought out his manager 5 minutes later stating he didint work the previous day and they had sold the car I was there to see and drive. There wanst even an attempt to contact me to save the trip. But of course they had "other vehicles" the guy was emailing me the previous day so he was either a [violative content deleted]. These guys are definately a dealership you want to avoid.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Horrible experience
byon 07/11/2009
I will never visit Honda Greeley again nor i will recommend any of my friends to Honda Greeley, i had been to their showroom on June 24th Wednesday, to lease Honda CR-V i was dealing with one of the sales Manager or so. I was given the very good offer of 258+Tax for Honda CR-V, i was happy with the deal and drove 45 miles from Denver to your place by taking a leave to office, and before coming to your showroom i had called the person with whom i was closing my deal to conform that the price quote did NOT changed, so as to avoid any surprises he said, " There are no surprises and deal remains same", (i still have his quote in my email) and guess what after reaching Greeley and in process of selecting vehicle and have finalized vehicle, They are saying he has forgot to add tax for the vehicle and guess price jumped to 365+ tax & its the worst quote i had ever received. least bad quote was from [another dealership] 335+tax, and best of all at that moment was from [another dealership] 270+tax. After this [violative content deleted] happened, he was not ready to talk at all, he left the place leaving me in showroom and said, "thats what i can offer". This is the height of all i have asked CR-V 2 wheel drive, he said he is not having one but he can get me by the time i complete my paper work, guess what after reaching showroom he said he cannot get any such. This explains they are not honest. It was really embarrassment visiting your showroom, and you must have seen i have taken my time to write you an email, and i know it really doesn't matter for you. Thanks Sunil Kumar
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Just Horrible
byon 06/04/2009
They are not very nice people. I am 20 years old and would love to have purchased a Honda, however these sales people are sleazy and truly awful. They treated me like a child and did not take me seriously at all. It was a very awful experience and I will never buy a car from them. They told me that if someone came in interested in the car I was looking to buy then they would notify me. However I did not receive a call at all and now I found out that it has been sold. It is very frustrating that they wouldn't bother to inform me, other dealerships around the area have been very helpful but these guys don't even try. It is definitely worth it to drive to another dealership. Also they are horrible at moving the sales process along.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Honda of Greeley made a deal on a car they didn't have.
byon 10/23/2008
While dealing on a 2009 Honda Pilot, I made it clear to my salesperson that I was not comfortable with making a deal on a car that I could not see, even though we test drove the same trim package, just wanted a different color combination than they had in stock. He assured me many times that they had located a vehicle locally that met our specifications and could deliver it within 24 hours of making a deal. We proceeded with the deal. We put down a deposit, (always use a credit card so you can dispute the charge if needed), on a Saturday. Our salesperson told us that he would call us on Monday, "around 1:00-2:30 in the afternoon" so that we could arrange delivery of our new car that evening. Monday came and I still hadn't heard from my salesperson at 4:00 PM. I called his cell phone and got no answer after several rings and went to voice mail. I left a message that I wasn't happy that I hadn't received a phone call to arrange vehicle delivery. I was in Greeley, (I live about 18 miles away ), for other reasons, so I went to the dealership. I went straight to the new car manager, asked where my car was, he summoned our salesperson, and proceeded to tell me that they hadn't been able to locate a vehicle. Several excuses were given as to why they hadn't located a car, but couldn't give me a good reason why I was not contacted. They told me I would just have to wait until they could find a car. At this point, I decided to ask for my deposit back and terminate the deal. I expected the new car manager to take measures to save the deal, but instead was treated to hearing the reasons why I shouldn't undo a deal over "one phone call". I feel the opposite, the dealer should have taken the initiative to make "one phone call" to insure that the deal didn't go sour. At no time did the new car manager try to make me feel better or offer me anything to save the deal. Instead, he accused me of killing the deal because of "changing my mind to buy a car at all". I left the dealership, went home, talked to my wife, then went to another local dealer, where we knew there was a car in the trim level and color combination that we desired. At 7:00 on a weeknight, they made the same deal that I pulled from the dealership that had no car. We were home by 9:30 PM with a smokin' deal and a new car. I take responsibility for making a deal on a car that I couldn't see, but the dealership made claims that they couldn't backup, then made no appologies for such tactics. Won't do business with Honda of Greeley again, and make sure to check the BBB (Better Business Bureau) website before doing business with a car dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Farm Club, not ready for the Majors
byon 05/06/2008
The rep I spoke with at Honda of Greeley told me ALL of the colors for the Pilot I was looking for were IN STOCK. Quite a feat considering there were none in the state of one color, and the other had been discontined 6 months prior. In any event, none showed in their inventory. The salesperson was just trolling to get me "in the door".
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Forgettable. Has to be better elsewhere
byon 04/05/2008
I purchased my 2008 Civic EX from these guys. Absolutely nothing special except for their lack of customer service after the sale. I've been waiting over 2 weeks for a piece of paperwork they neglected to include at the paperwork session. Which took a while to finally get to as they had us stacked up like cord wood that evening waiting to complete sales. The Civic is a great car. PLEASE go somewhere else to purchase a car where you might have a chance of becoming a customer rather than a statistic.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
