Stevinson Lexus of Frederick Service Reviews

I regularly have my car serviced here and they have consistently been exceptional! They are in a totally different class than any other dealership I have dealt with in the past. They deserve the highest recommendation. I would especially like to commend Russ Dawson who has dealt with several issues ...
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I recently brought in my car for an oil change. The computer showed I was coming up on a major service interval. Russ did a great job of reviewing the recent work we'd had done on our Lexus, and recommended a reduced service and the next major service in 30,000 miles - he saved us unnecessary work, ...
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Audra Hames is GREAT as my Parts Department contact at Stevinson Lexus of Frederick. Havng an older Lexus, and my need for parts is becoming more frequent. Audra always can look-up my required parts quickly and accurately. She gives me price breaks whenever she can, and has, on occasion, sent my shi...
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Matt is my point of contact for servicing my GX470. His superior level of customer service, combined with his knowledge of the vehicles makes my experience with Lexus truly enjoyable. Not only is my Lexus reliable and fun to drive, the quality of servicing is reason enough to consider a Lexus when p...
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Russ Dawson has been a great service advisor providing great perspective and direction on upkeep of my ES350. He always brings expertise to the discussion while relaizing everyone is not on an unlimited budget. Thansk for the blalance of protecting my investment while not breaking the bank! The Fr...
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