When purchasing a car, the experience I have with the dealership determines whether I buy the car there, service the car there, and whether I would return in the future to buy another car. My wife and I have just purchased our second Lexus from Stevinson Lexus of Frederick because the salesman, Chris R., was someone we knew we could trust. When we purchased our first car at Stevinson, we had been treated fairly and with genuine courtesy by Chris R. and his integrity was the reason we returned when we needed a second car. Chris was patient in answering all our questions and showed careful attention to details in guiding us through each step as we considered our purchase. We did not feel pressured and he respected our deliberation while we were deciding what we wanted to do. The Lexus is an excellent car and working with someone like Chris R. brings additional satisfaction and peace of mind. I also want to mention how much we appreciated the information and attention we received from Ron D. in the Service Department. We had some technical questions which he answered in a personable way and he was very helpful in the choices we were considering. A good experience all the way through.
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