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Mercedes-Benz of Colorado Springs Service Reviews

  • 730 Automotive Dr
  • Colorado Springs, CO 80905 (map)
  • (888) 717-5412
  • Chat with Dealer
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Service Rating Beware!! By tsgtawesome on 02/15/14 01:33:08 PM PST
Recommend this dealer? No

Beware!! I took my MB for maintenance here and the "Maintenance Advisor" told me to get some maintenance my car didn't need. When I confronted him with the maintenance manual and he couldn't find a way to prove otherwise then he said he would not charge me for that part of the maintenance. He discou...
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Service Rating Fake Customer Service By SimpleMind1 on 11/22/13 01:56:19 AM PST
Recommend this dealer? No

I brought my car for maintenance service and paid nearly $1K. There compliments that should have been made but didn't. Service advisors seem uptight and not feeling they wanted to really help me. I was added services that I was never told. I was charged for a complimentary car wash. I called the cus...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Expensive shop - pushes the envelope of recommneded work By jleneveu on 03/16/12 12:29:38 PM PDT
Recommend this dealer? No

The quality of work at this dealer could not be better. Polite, professional service staff, we like the people. We find they push the enevelope on repair recommenendations. For example telling us the speark plugs "tested bad" but withdrew recommendation when I told them the plugs only had 36,000 mi...
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