Missouri Chevrolet Car Dealers

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MO Chevrolet Car Consumer Discussions

RE: Ordering: by elisa81 on Fri Sep 25 07:05:41 PDT 2009; Roxanne that is very unfortunate! I will admit I have had my bouts with my dealership as well. My salesman is probably one of the biggest idiots I've ever dealt with. It's obvious he's new, doesn't know what he's doing and I've ended up having to deal with his manager directly as he didn't have answers and was giving me incorrect information for the past few weeks. Some people just shouldn't be car salesmen. :) Initially my husband and I were patiently waiting to find one on a lot once the furry ends. Yet, we agreed on a deal when we were told by this dealer that the specific vehicle I was looking for was at 3 other dealerships in the state of MO and that they would trade for one. They promised I would have a new NOX within 3 business days. They gave us exactly what we wanted for our trade, so we decided to play the game. The next day I get a call saying no one would trade with them so they were going to order one to arrive in 8-10 weeks. I flipped out saying they did not have the authorization to do that for me and that we would be pulling the deal if they couldn't figure out a way to get me a car sooner. I was tired of talking on the phone with them so I went to the dealership that night to come to some sort of conclusion. I told my idiot salesman that we would be willing to order a vehicle IF they would guarantee the incentive money and the value of my trade in for when I took possession of the NOX a couple months later. Otherwise I was going to go somewhere else and see what they could do for me. They said they couldn't guarantee anything. I was so frustrated I about walked out the door and said no dice. On a whim I asked them what they had coming in by the end of September. Ironically enough they had a 2LT Cardinal Red, 4cyl with sunroof, power liftgate and leather. Exactly what I was looking for, except I wanted cloth instead of leather. Now, I'll never know why the monkeys at my dealership didn't think to look at what was already coming in prior to me asking, but oh well. I told them if they could switch the leather for the jet black cloth, I'd continue to play their game. So I left with them agreeing to call me the next day to let me know if the switch was possible. This is how I learned about the series numbers, to know how far along an order is. Come to find out the series on my vehicle was 3100, meaning it hadn't hit the assembly line. So, a suit from the dealership made a call and they were able to switch the order from leather to cloth. That following week my NOX hit 3200 (or something like that) meaning it went on the assembly line. Earlier this week it hit 3800 series, which means it's completely assembled and is waiting to get on a truck. I guess it missed the truck for this weeks shipment to my dealer, so it should be one of the first ones on for delivery by a week from today. 4100 series means the vehicle has been dropped at it's dealership and is ready for sale. On Wednesday I was told that the official delivery date in their system is October 3rd (a week from today). They have guaranteed in writing that I will get my conquest cash, supplier discount and the full trade in value I was given when this process started. I have been very straight forward and have kept in contact with my salesman and "customer relations rep" about every 2-3 days. I will say the customer relations rep has been very nice to me and is making a true effort to keep me happy. So long story short, I feel your pain! I'm just going to think positive right now and hope they are on their game. You should check in with your dealership every once in a while and ask about your series number. Every dealer is able to look that information up. Also, I've been told that when you put an order in it goes to the top of the build list for that dealer. So, that should hopefully help with your wait as well. I will post pictures and the end of my story when I get my car next week. I will be so glad when this whole mess is over! Best of luck to you

press request: by kirstie_h on Tue Jul 28 14:15:14 PDT 2009; A national newspaper is looking to speak to consumers who financed through GMAC and got approved or tried to finance through GMAC and didn�t get approved. Please send your daytime phone number and the vehicle you own to ctalati@edmunds.com by Thursday, July 30, 2009. Thanks, Chintan Corporate Communications Edmunds.com

press request: by kirstie_h on Tue Jul 28 14:14:51 PDT 2009; A national newspaper is looking to speak to consumers who financed through GMAC and got approved or tried to finance through GMAC and didn�t get approved. Please send your daytime phone number and the vehicle you own to ctalati@edmunds.com by Thursday, July 30, 2009. Thanks, Chintan Corporate Communications Edmunds.com

press request: by kirstie_h on Tue Jul 28 14:13:38 PDT 2009; A national newspaper is looking to speak to consumers who financed through GMAC and got approved or tried to finance through GMAC and didn�t get approved. Please send your daytime phone number and the vehicle you own to ctalati@edmunds.com by Thursday, July 30, 2009. Thanks, Chintan Corporate Communications Edmunds.com

press request: by kirstie_h on Wed Apr 08 06:26:07 PDT 2009; A reporter is looking to speak to consumers who has purchased a GM vehicle over the past six months or interested in buying one shortly. Please send your daytime phone number to ctalati@edmunds.com by Monday, April 13, 2009. Thanks, Chintan Corporate Communications Edmunds.com

press request: by kirstie_h on Wed Apr 08 06:25:49 PDT 2009; A reporter is looking to speak to consumers who has purchased a GM vehicle over the past six months or interested in buying one shortly. Please send your daytime phone number to ctalati@edmunds.com by Monday, April 13, 2009. Thanks, Chintan Corporate Communications Edmunds.com

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