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Infiniti of Thousand Oaks Sales Reviews

  • 3570 E Thousand Oaks Blvd
  • Westlake Village, CA 91362 (map)
  • (888) 553-4816
  • Chat with Dealer
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Sales Rating True Car Salesmen Written by LeoTheLioness on 09/06/13 05:09:58 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Complete and total rip off. Be careful if you are a woman. Bait and switch. They condone it. Infiniti is a great brand - the management at this dealership should be looked at by the authorities. Underhanded and slick. Try Van Nuys or any other dealership. Donna is one of the boys and I have no respe...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Got Jerked Around on the Price Written by jackmeyhoffer on 11/18/11 06:23:23 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I had a fixed price agreed upon with the salesman for a specific vehicle. It was unambiguous. I gave the salesman a deposit and waited for the vehicle to arrive off the ship, which it did a few weeks later. When I came in to purchase it, notwithstanding our agreement, the salesman started playing ga...
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Sales Rating same old cliche bait and switch Written by righton on 10/12/11 03:03:22 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The reduced price was confirmed and accepted on phone call prior to visit if bought that night. Sales man (Brad) then claimed after I drove the car and wanted to buy it , that he needed to get his managers approval. The manager (Dean) could be heard yelling at sales man that he couldn't sale the car...
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Sales Rating An excellent experience Written by bittymonkey on 09/23/11 10:13:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I can't recommend this dealer enough. Dennis, the Internet/fleet manager was excellent. Straightforward, honest, and clearly had our best interest in mind. After we had agreed on everything, we went to see the Finance Manager. I tensed up, because this is where things always go south - they oversell...
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Sales Rating Great dealership Written by churwitz on 04/04/08 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I leased a g35 from these guys in 2006 - I had organized all the details with them before hand, and when I went in to sign the papers and get the car everything was as expected. I got my car quickly and without any hassles.
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