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West Covina Nissan Service Reviews

  • 205 N Citrus St
  • West Covina, CA 91791 (map)
  • Chat with Dealer
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Service Rating 65K Oil Service By alan_h on 02/13/14 10:47:23 PM PST
Recommend this dealer? Yes

West Covina Nissan is outstanding! I live in South Pasadena and I will drive 16 miles to get my 2009 Nissan 370Z. I've been to other Nissan Dealerships, but none compare to West Covina. I'm extremely happy with their service department, especially Kenia Z. Kenia always greets me with a friendly smil...
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Service Rating first oil change and repair By 4xfronty on 12/23/12 10:27:07 PM PST
Recommend this dealer? Yes

This was my first service on my new truck and I also had a problem with the rear window. Enrique was my service writer he was very helpful his team did a great job on the service and got the window fixed very quick. I will defintely keep coming back here for my services.
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Dealer Response

I am very happy to hear that you have had such an excellent time working with our service staff. Our team always strives to identify and repair problems in a timely and cost efficient manner. I am glad that they have succeeded once again in this regard. If you... Read more

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Service Rating First Service Visit By dflorez on 11/27/12 10:17:46 AM PST
Recommend this dealer? Yes

This was my first service visit for my new Versa. I expected all to be friendly but the service staff went beyond that, I asked questions about my new Versa and why the services were so far apart. The Service Manager explained with the new technology and my driving habits make it possible for more t...
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Dealer Response

Thank you so much for taking the time to leave this five star review for us! We really appreciate it. At West Covina Nissan, we pride ourselves on our superb customer service and efficiency. I am glad to hear that you experienced these things during the time y... Read more

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Service Rating Satisfied Customer By pschillin on 11/15/12 10:19:55 AM PST
Recommend this dealer? Yes

Took my Nissan Versa in for service and was very happy with the service dept. They were nice and very helpful. The dealership in a whole was nice and clean and the service was satisfactory and speedy. I would recommend this service department to anyone that has a Nissan.
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Dealer Response

Thank you very much for this five star review. We are very happy to hear that you had such a great experience with our service department. We strive to have an unmatched commitment to excellence in all areas, with our service team being no exception. Thus it m... Read more

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Service Rating Service Department By wc1971 on 11/14/12 11:11:13 PM PST
Recommend this dealer? Yes

The service department provided excellent and quick service. They do not try to upsell you on items as other dealers do. Will do all of my service needs at this dealership. Daniel S. [contact info removed]
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Dealer Response

Thank you for all of your positive feedback Daniel. We strive to treat our customers the same way that we would like to be treated, should we be in their position. It is good to know that your experience with our staff reflected this crucial paradigm. If you n... Read more

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