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West Covina Nissan Sales Reviews

  • 205 N Citrus St
  • West Covina, CA 91791 (map)
  • Chat with Dealer
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Sales Rating Scammer alert! Written by ern7 on 02/28/14 10:49:45 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Cannot be trusted! We negotiated and agreed on a price, and when we sign the papers, they tried to trick us into signing for a much higher price! Bait and switch! Beware! Check all the papers, make sure it is the correct price and the correct car. 1 star because I can't give zero star.
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Dealer Response

I have read your story and am very sorry for your negative experience at our dealership. I would like to learn more about what happened and do whatever I can to remedy the situation. I appreciate you bringing this to my attention and hope to hear from you soon... Read more

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Sales Rating Avoid Written by agreencanvas on 10/02/13 10:31:32 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

First impression is everything and the sales associate and the sales manager of this dealership have failed remarkably. They are dishonest about their promotional offer and should be trusted. I would not and will not go near this dealership or any dealerships associated with Sage Automotive Group. A...
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Dealer Response

Hello, Thank you for bringing this situation to our attention. First and foremost. It's our job to provide top quality customer service, and to see that didn't happen in your case pains us. We use these reviews on Edmunds to diagnose issues, and in turn fix t... Read more

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Sales Rating dishonest Written by nonname on 05/04/13 04:24:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was watching a TV ad, where it was advertised deals like $38 a month and $38 down payment. Also it was advertised $5000 over car value for trade ins. Well I went there in person, and it's all lies. Instead I was offer a way below trade in value for my car and instead the sales people are only inte...
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Dealer Response

I am so sorry to hear you had a negative experience when you visited our dealership. Customer satisfaction is very important to us and I'm sorry that you did not receive the service that was promised to you. Please contact me at your earliest convenience so th... Read more

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Sales Rating West Covina Nissan my favorite dealership for sales/service! Written by lerma on 09/17/12 02:50:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I've been to various Nissan dealers within a 25 mile radius & I always received the best overall customer service & satisfaction at West Covina Nissan. I actually followed the employees/managers from a previous dealership to W. Covina Nissan(loyalty). I have (2) dealers that are closer to home BUT! ...
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Dealer Response

Thank you for taking the time to write this great review. I cannot begin to tell you how much your long term loyalty means to everyone at West Covina Nissan. Next time you need service on a vehicle, or would like to shop around for something, just let us know ... Read more

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Sales Rating Great Experience Written by adrijas13 on 09/04/12 02:36:53 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Had a great buying experience here. Was very satisfied with all information provided and with the service in general.
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Dealer Response

Thank you for sharing your feedback with us! I am always thrilled to hear when a customer has had a great experience with our staff. Also, congratulations on your purchase! If you need anything else from us, just let us know and we would be more than happy to ... Read more

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