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Walnut Creek Honda Sales Reviews

  • 1707 N Main St
  • Walnut Creek, CA 94596 (map)
  • Chat with Dealer
Sales Rating:

Easy buying experience

Written by goldgato on 02/08/13 09:42:03 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I wasn't even interested in a Honda, but I thought I'd better try the Fit, just to complete my hatchback research. As it turned out, Walnut Creek Honda had, by far and away, the best customer process. I contacted them via their website form and received a response in less than an hour (none of the other local dealers matched that). The appointment was set, the car was ready for me to drive, and when I finished, an email with the price was on my phone as I walked away. Very easy. There was zero pressure (the only dealer that did NOT pressure me) and I enjoyed working with Eric Carr. The only reason I'm not giving them five stars is because the gentleman doing the actual financial processing tried to sell me stuff I didn't want. Not cool and seemed out-of-sync with the rest of the experience. I ordered a model in a colour that wasn't on the lot, but it was there the next day.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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