Dirito Brothers Walnut Creek Volkswagen Service Reviews
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Dirito Brothers Walnut Creek Volkswagen Service Reviews

  • 2020 N Main St
  • Walnut Creek, CA 94596 (map)
  • (925) 357-9830
  • Chat with Dealer

Service Reviews

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Service Rating Be suspicious of every charge - they may not have done the work! By Grumpy_Jetter on 02/01/15 10:07:18 AM PST
Recommend this dealer? No

I bought my 2002 1.8T Jetta GLS from Dirito Bros Dealership. Right from the beginning, I had issues with the service dept. The transport blocks for the front suspension hadn't been removed and I had to take the car back to service to get them removed, wasting my time and costing me hours of wages at...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Got to Dublin VW By walnutcreekvw on 07/01/14 03:13:51 PM PDT
Recommend this dealer? No

We have had many poor experiences with dirito Brothers WC VW. Twice I have come for appointments which someone failed to make in the computer. They told me there was a back order on rotors, so I called Dublin VW and they had no recollection of this, so we took our van there instead. The last app...
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Service Rating Horribly over priced. Poor customer service. By farwest on 04/04/12 11:03:38 AM PDT
Recommend this dealer? No

Just another over priced dealer who has way too much business to care about good service. $2800 for a timing belt. $3500 for an alternator (no, not a typo).
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