Volkswagen of Van Nuys Sales Reviews - 2 Dealerships
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Volkswagen of Van Nuys Sales Reviews

  • 6115 Van Nuys Blvd
  • Van Nuys, CA 91401 (map)
  • (888) 441-7298
  • Chat with Dealer
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Sales Reviews

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Sales Rating Customer Service was Terrible Written by pilotmichael on 01/22/13 10:35:08 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went to the dealership today to enquire about purchasing a VW Golf TDI. I did show up on my bicycle so maybe the sales guy thought I couldn't afford a new car. I really wanted to test drive the 2013 VW Golf TDI with a manual transmission. The only TDI in the showroom was a Golf with an automatic t...
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Dealer Response

I apologize for your experience here at our dealership, this by no means any example on how we expect our sales team to treat our preciuos customers!!! Our mission as a store is for all customers to have a .... Truly exceptional experience. Please if you would... Read more

All Comments (1)
Sales Rating "I don't know"! Written by 13CARS on 11/10/12 10:32:08 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Sales people could not answer simple questions about their cars, policies or anything else for that matter. How can you sell a product, expect me to believe things you tell me when you are so not knowledgeable. Sad case for sales and this goes for their management too..
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Sales Rating Great experience at Van Nuys VW Written by patrick67 on 09/18/11 02:31:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience buying a new car. Posted our needs through Edmunds. Mr. Daniel Drake responded quickly with a online quote. They got the car we wanted from another dealership and and the customer service was above and beyond. I felt very comfortable dealing with Daniel and I feel I got the ...
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Sales Rating Excellent! Purchasing a car... The way it should be! Written by kpw1 on 07/09/11 09:59:17 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am usually not one to write reviews online etc etc. But I truly feel that Mr. Daniel Drake at VW of Van Nuys deserves to be recognized for the wonderfully painless and very professional car buying experience he provided for my wife and I! In a word... Excellent! Being I am and have been in sales f...
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